Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: WeTrainEducation & Tech OPC

Vacancy: --

Age: At least 25 years

Job Location: Barishal (Barishal Sadar)

Salary: Tk. 30000 - 35000 (Monthly)

Experience:

Published: 2026-05-20

Application Deadline: 2026-06-19

Education:

Requirements:

Skills Required:

Additional Requirements:

• Age At least 25 years

• Experience in a Customer Service or Support role.

• Fluent and professional English communication is a must.

• Practical use of AI tools such as ChatGPT, Copilot, or similar tools is required.

• Energetic, proactive, responsible, and a strong team player.

• Professional attitude with high accountability.

• Good knowledge of MS Office.

• Ticket systems, chat tools, or payment/financial process experience is a plus.

Onsite Position - Barishal

WeTrainEducation & Tech OPC is looking for smart, tech-savvy, and customer-focused individuals to join our growing team in the financial services sector.

Location: Usha-Tara Kunju, 1 no. C&B Pole, C&B Road, Barishal Sadar, Barishal

Working Hours: Shift-based duty - 8 hours/day, 40 hours/week

Job Responsibilities

• Manage and respond to customer reviews across multiple platforms.

• Assist customers with financial transactions and transfer-related support.

• Handle support tickets through email, live chat, and other service channels.

• Coordinate with internal teams to resolve customer issues efficiently.

• Provide fast, professional, and effective live chat support.

• Track customer satisfaction and improve service quality.

• Follow up on pending or unresolved customer requests.

• Handle inbound and outbound phone support when required.

• Performance-based bonus.

• Monthly snacks and refreshment budget.

• Professional training in the financial industry.

• Career growth and promotion opportunities.

• Friendly and collaborative work environment.