Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Spire Technology Limited

Vacancy: 5

Age: 22 to 33 years

Job Location: Dhaka (Uttara Sector 10)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

  • At least 2 years


Published: 2025-08-12

Application Deadline: 2025-09-11

Education:
    • Bachelor/Honors


Requirements:
  • At least 2 years


Skills Required: Boutique Fashion,Ecommerce,Expertise on Customer Relationship Management (CRM) handling.,Fashion and Lifestyle Brand,Online Marketing

Additional Requirements:
  • Age 22 to 33 years
  • Only Female

Working skill

  • Experience in CRM, Omni channel, Website order management and Tele sales
  • Knowledge on e-commerce, f-commerce, sales funnel, customer psychology
  • Good at Microsoft office.
  • Good at presentation.
  • A class communication skills.
  • Confidence for handling any critical situation and work under pressure.
  • Good expertise of team work for generate sales and meet monthly target.
  • Excellent convince skill of handling customers for get the deal done in any situation.

Soft Skills

  • Quick learner·      
  • Self-learner·      
  • Problem solver·      
  • Smart·      
  • Punctuality·      
  • Time management·      
  • Target archiver·      
  • Self-motivated


Responsibilities & Context:
  • Maintain CRM, Website, Inbound calls and Offline visitor for engaged with customer.

  • Gather customer data and offer services or products according to their needs.

  • Make outbound calls or communicate by sales channel for follow-up potential customers.

  • Achieve sales target in any situation.

  • Record and manage orders and payment in sales channel (Order entry, Packing, Courier entry, Payment management etc.)

  • Monitor and manage logistic channels for successful delivery

  • Making report for management·

  • Complete additional task given by management.



Job Other Benifits:
  • Performance bonus
  • Salary Review: Yearly
  • Lunch Facilities: Full Subsidize
  • Festival Bonus: 2
    • Skill development

    • Office time (10 am to 6 pm)



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 7.58%
Daffodil International University (DIU) 3.03%
Eden mohila college 2.53%
2.53%
Uttara University 2.02%
Southeast University 2.02%
Govt. Titumir College 1.52%
Govt Titumir college 1.52%
Green University of Bangladesh 1.01%
World University of Bangladesh 1.01%

Interested By Age Range

Age Range Percentage (%)
20-30 80.81%
31-35 12.63%
36-40 3.03%
40+ 1.52%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 83.84%
20K-30K 15.15%
30K-40K 1.01%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 23.74%
0.1 - 1 years 4.55%
1.1 - 3 years 39.90%
3.1 - 5 years 17.17%
5+ years 14.65%

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