Customer Relationship Management
Job Description
Title: Customer Relationship Management
Company Name: Notun Thikana
Vacancy: 1
Age: 22 to 30 years
Job Location: Dhaka (Basundhara RA)
Salary: --
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup
Published: 2024-05-15
Application Deadline: 2024-05-20
Education:
- Diploma
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup
Skills Required: Basic Knowledge in Computer Application,Customer Service,Real Estate Customer Service,Real Estate Development,Real Estate Marketing
Additional Requirements:
- Age 22 to 30 years
- Only Female
Responsibilities & Context:
Please do not apply if you do not have interior and architecture or sales experience in real estate companies, Good level proficiency in English-Bangla pronunciation is required.We are looking for a Professional and Expert CRM Executive for Real Estate Solution based Company, who has been successfully working in Interior Company or Real Estate Housing Related Company. And Customer Relationship Executive with high performance skills with experience in creative and constructive marketing along with proficiency in English, apply only. And build your career with us.
Answer incoming calls from patients and provide assistance with scheduling appointments, inquiries, and general information.
Respond to Client inquiries via email, chat, or social media platforms in a professional and timely manner.
Assist with outbound calls to clients for appointment reminders, follow-up care, and client satisfaction surveys.
Maintain accurate and detailed records of client interactions and follow-up actions in the company`s database.
Participate in training sessions to develop communication, problem-solving, and customer service skills.
Support other administrative tasks and projects as assigned by the supervisor.
Understanding of CRM Software, Data Analysis
Customer Quality Service, Communication Skills
Targeting Sales Skills, Remote Meeting Knowledge
Problem-Solving, Organizational Skills
Technical Skills, Relationship Building
Attention to Detail, Project Management
Adaptability, Teamwork, Strategic Thinking
Decision-Making, Understanding of Customer Behavior
Job Other Benifits:
- Mobile bill,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
