Customer Care Manager (Hospital Division)
Job Description
Title: Customer Care Manager (Hospital Division)
Company Name: MARKS Medical College and Hospital
Vacancy: --
Age: At least 25 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2026-08-03
Application Deadline: 2026-08-31
Education:
graduate
Requirements:
Skills Required:
Additional Requirements:
- Age At least 25 years
Responsibilities & Context:
Organization: MARKS Medical College & Hospital
Location: Mirpur 14, Dhaka 1206.
MARKS Medical College & Hospital is seeking a dedicated and compassionate Customer Care Manager to lead our Patient Services Department. This role focuses on ensuring a seamless and positive experience for every patient through effective communication, empathy, and service excellence.
Key Responsibilities
Supervise and guide the customer care and patient service team.
Ensure a smooth process for patient admission, billing, and discharge.
Handle patient queries, feedback, and complaints with professionalism and care.
Coordinate with clinical and administrative departments to enhance service delivery.
Maintain service quality standards and monitor patient satisfaction levels.
Train and develop staff on communication and service protocols.
Job Other Benifits:
Compassionate and professional work environment.
Opportunities for professional growth and training.
Competitive salary and benefits (as per hospital policy).
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Healthcare/Medical
