Job Description
Title: CTO / Head- Technical
Company Name: InComIT Solution Ltd.
Vacancy: 1
Age: 35 to 50 years
Job Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
- At least 10 years
- The applicants should have experience in the following business area(s): ISP
Published: 2025-08-20
Application Deadline: 2025-09-19
Education: - Bachelor of Science (BSc) in Computer Science & Engineering
CCNP (Cisco Certified Network Professional)
RHCE (Red Hat Certified Engineer)
BGP/MPLS Specialist certifications
MTCINE / MTCRE
Requirements: - At least 10 years
- The applicants should have experience in the following business area(s): ISP
Skills Required: Cloud Management,Data center,Leadership,Linux server,Networking,Reporting,Switching & Routing,Team Leading,Transmission
Additional Requirements: - Age 35 to 50 years
- Only Male
Responsibilities & Context: Team Leadership & Management
- Lead, mentor, and manage NOC engineers, Transmission engineers, shift leads, and support staff.
- Develop and enforce SOPs, escalation matrices, and shift structures for smooth 24/7 operations.
- Build a high-performance culture with accountability, training, and continuous improvement.
- Coordinate with customer support teams to resolve escalations and ensure SLA compliance.
- Prepare and present daily, weekly, and monthly reports to senior management with strategic recommendations.
Network Operations Center (NOC)
- Oversee 24/7 NOC operations, ensuring monitoring of core, distribution, and access networks.
- Ensure uptime, availability, and performance of ISP backbone, data centers, and customer-facing services.
- Implement network monitoring tools (SNMP, NetFlow, Syslog, NMS, etc.) for proactive issue detection.
- Manage traffic engineering and routing policies (BGP, OSPF, MPLS), including peering and transit links.
- Lead incident & problem management – outages, degradations, RCA, and preventive actions.
- Enforce network security standards (firewall, DDoS mitigation, regulatory compliance, audits).
- Collaborate with planning & engineering teams for new deployments (fiber, wireless, IX, CDN caching).
- Maintain accurate network topology diagrams, change logs, and incident history.
Transmission
- Supervise and coordinate the Transmission Team Lead and engineers.
- Oversee fiber backbone, microwave, DWDM, SDH, and other transmission networks.
- Ensure continuous monitoring, preventive maintenance, and fault management of transmission systems.
- Optimize capacity, redundancy, and resilience across backbone and access transmission links.
- Coordinate with vendors, upstream ISPs, and partners for transmission projects, expansions, and repairs.
- Maintain updated transmission maps, fault history, and maintenance records.
Job Other Benifits: - Mobile bill
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication