CSO Mobilizer

Job Description

Title: CSO Mobilizer

Company Name: Friends in Village Development Bangladesh (FIVDB)

Vacancy: --

Age: 30 to 40 years

Job Location: Cox`s Bazar (Teknaf)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Masters
• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Age 30 to 40 years

• Bachelor’s degree in social sciences, Development Studies, Peace & Conflict, Public Administration, Sociology, or related field.

• Master’s degree preferred but not mandatory, given experience in Cox’s Bazar response.

• Minimum 5 years of experience in humanitarian or development work, preferably in the Cox’s Bazar context

• Experience working with CSOs, CBOs, youth/women groups, community structures, or local governance platforms

• Experience in peacebuilding, conflict mediation, climate resilience, social cohesion, or livelihoods programming is an asset

• Experience supervising frontline field staff or community mobilizers is preferred

Competencies & Skills:

• Strong facilitation, community engagement, mobilization, and negotiation skills.

• Good understanding of Rohingya and host community contexts (CiC, RRRC, ISCG, sector working groups).

• Knowledge of gender-sensitive programming and Do No Harm approaches

• Conflict-sensitive communication and cultural fluency.

• Understanding of Accountability to Affected Populations (AAP) and PSEA.

• Competence in MEAL basics (data collection, FGDs, reporting).

• Ability to navigate complex political, social, and humanitarian environments.

• Excellent communication, negotiation, and interpersonal skills, with cultural sensitivity.

• Ability to work independently and as part of a team in a high-pressure, challenging environment.

Desirable:

• Ability to work collaboratively in high-pressure environments like Teknaf.

• Previous work experience in organizing events, training, workshops, meetings, and CBO

• Commitment to gender equality, child protection, PSEA, and humanitarian principles.

• Proficiency in computer skills (MS Office) and report writing.

• Experience in humanitarian settings, particularly with refugees or IDPs.

• Knowledge of policies and procedures, Sphere and NGO Code of Conduct

Additional requirements:

• Fluency in English, Bangla, and Chittagonian or Rohingya language

• Extensive field work and willingness to travel extensively in the field extensively

• Supportive, honest, transparent, and respectful

Responsibilities and Context:

Friends in Village Development Bangladesh (FIVDB) is implementing the Strengthening Inclusive Governance and Adaptive Social Cohesion (SI GA) Project in Teknaf, Coxʼs Bazar, supported by Welthungerhilfe (WHH) and BMZ (Federal Ministry for Economic Cooperation and Development). The project period is from 01 December 2025 to 30 November 2030, and it deliberately follows the HDP (Humanitarian, Development, Peace) Nexus approach to address the complex needs of both Rohingya and host communities.

The project focuses on strengthening civil society organizations (CSOs) as key actors in promoting inclusive governance, social cohesion, and conflict-sensitive community systems in both Rohingya and host communities. By enhancing their organizational, advocacy, and gender-responsive capacities, the project enables CSOs to mediate conflicts, build trust, and advance the rights and participation of women and marginalized groups. It also equips CSOs to address climate, security, and protection risks through preparedness, resilience-building, and sustainable livelihood measures. By facilitating cooperation and dialogue between CSOs and government institutions, the project reinforces civic participation and ensures community needs are reflected in local planning and service delivery, ultimately contributing to peaceful coexistence and resilient communities in Teknaf, Cox’s Bazar.

Purpose of the Position:

The Field Officer is the primary link between the project and the local community/authorities, responsible for the planning, implementation, and monitoring of governance activities in a humanitarian setting. This role requires a strong understanding of local power dynamics, exceptional community engagement skills, and the ability to work under pressure in challenging environments. The Field Officer is responsible for facilitating, supervising, and supporting the implementation of community-level activities under the SI-GA project, particularly related to CSO capacity building, conflict-sensitive mediation, climate resilience actions, green skills, and social cohesion initiatives. The position oversees Community Mobilizers, ensures accurate documentation of field interventions, and maintains coordination with Civil Society Organizations (CBOs/CSNs/NGOs), community leaders, and government representatives. Any other duties assigned by the supervisors.

Key Responsibilities Include:

A. Programme Implementation & Field Coordination

• Facilitate identification, engagement, and mapping of CBOs, CSNs, and local NGOs in both Rohingya camps and host communities as per project targets.

• Support capacity gap assessments, training logistics, and follow-up actions for structural strengthening of CSOs.

• Coordinate with Community Mobilizers to ensure consistent engagement with CBO members, leaders, and community stakeholders.

• Facilitate peace mediation dialogues, community consultations, and CSO-led advocacy events at camp and union levels.

• Support implementation of climate and security risk mapping, humanitarian-development-peace approaches, and community-led adaptation planning and green livelihood initiatives.

• Assist in the functioning of Multipurpose Centers (MPCs) and ensure community utilization of MPC services.

B. Supervision & Staff Support

• Provide day-to-day supervision, guidance, and work planning to Community Mobilizers.

• Conduct regular field mentoring and feedback sessions with mobilizers to ensure quality of engagement and beneficiary reach.

• Validate attendance, activity reports, and progress tracking submitted by mobilizers.

• Support Technical Specialists in delivering specialized trainings (advocacy, digital literacy, green skills, etc.) by ensuring field-level preparation and post-training follow-up.

C. Stakeholder Engagement & Networking

• Maintain functional coordination with local government representatives, community leaders, camp authorities, sector stakeholders, and relevant service providers.

• Support the organization of stakeholder forums, advocacy platforms, dialogue spaces, and CSO networking events.

• Facilitate linkages with market actors, financial institutions, private sector representatives, and skills training providers.

D. Monitoring, Documentation & Reporting

• Ensure timely collection of field data, case studies, attendance sheets, climate/security risk information, and conflict resolution documentation.

• Prepare monthly activity plan, individual work plan, monthly reports, and other documentation.

• Support MEAL unit with data verification, baseline/endline surveys, tracking of indicators, and beneficiary monitoring activities.

• Document challenges, lessons learned, good practices, and success stories for learning and donor reporting.

E. Risk Management, Safeguarding & Compliance

• Promote humanitarian principles, safety standards, and safeguarding (including PSEA).

• Identify risks and escalate security, community tension, or access constraints to management.

• Ensure referral pathways are followed for protection and GBV-related disclosures.

• Ensure gender, disability inclusion, and accountability mechanisms are implemented.

Ensures that FIVDB’s policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy, including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and FIVDB’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

• Weekly 2 holidays

As per organization policy (if applicable)