CRO (Customer Relationship Officer), Night Shift
Job Description
Title: CRO (Customer Relationship Officer), Night Shift
Company Name: Ignite Tech Solutions
Vacancy: --
Age: 20 to 32 years
Job Location: Dhaka (Mirpur 10)
Salary: Tk. 18000 - 25000 (Monthly)
Experience:
- 1 to 4 years
- Freshers are also encouraged to apply.
Published: 2025-06-27
Application Deadline: 2025-07-27
Education:
- Higher Secondary
Requirements:
- 1 to 4 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 20 to 32 years
Responsibilities & Context:
Key Responsibilities:
Handle a high volume of outbound calls efficiently and professionally.
Follow structured communication scripts when discussing MCA products and funding options.
Identify customer needs, clarify financial details, and provide appropriate solutions.
Maintain a polite, positive, and professional approach on every call.
Reach out to business owners to explain Merchant Cash Advance (MCA) services.
Follow up with potential customers and assist in closing deals.
Address customer queries, resolve issues, and provide accurate information.
Research and resolve complaints related to funding, payments, and account management.
Ensure a high level of customer satisfaction by offering tailored solutions
Maintain detailed records of interactions, customer data, and follow-ups.
Work with internal teams to expedite the funding process.
Prepare reports on call performance, customer feedback, and market insights.
Job Other Benifits:
- Performance bonus,Tour allowance
- Salary Review: Half Yearly
- Lunch Facilities: Full Subsidize
- Festival Bonus: 2
Attractive Salary Package
Weekly 2 holidays,
Salary will be provided on time guaranteed.
Highly attractive Sales Bonus.·
Exclusive training will be provided for free.
Experienced Executives have an opportunity to become a Team Leader & Supervisor.
Find an innovative career and assemble yourself as an asset for the country to build our economy.
You will be under 6 months of probation period contract.
The increment will be given based on performance.
You can be our full-time member if you are a good performer.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 4.78% |
| Daffodil International University (DIU) | 2.84% |
| Dhaka College | 1.49% |
| Bangladesh University of Business and Technology | 1.34% |
| European University of Bangladesh | 1.19% |
| Uttara University | 1.19% |
| Dhaka International University | 1.04% |
| Northern University Bangladesh | 1.04% |
| North South University | 1.04% |
| World University of Bangladesh | 1.04% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 94.03% |
| 31-35 | 5.82% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 40.00% |
| 20K-30K | 59.10% |
| 30K-40K | 0.75% |
| 50K+ | 0.15% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 37.91% |
| 0.1 - 1 years | 15.37% |
| 1.1 - 3 years | 25.82% |
| 3.1 - 5 years | 10.00% |
| 5+ years | 10.90% |
