CRM Executive
Job Description
Title: CRM Executive
Company Name: SM Sourcing
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: Negotiable
Experience: --
Published: 2026-04-19
Application Deadline: 2026-05-19
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Job Context
This role responsible for managing customer communication through WhatsApp, SMS, and online platforms, ensuring quick responses, follow-ups, and supporting sales conversion.
Job Responsibilities.
Communicate with customers via phone, email, and social platforms to handle inquiries and complaints.
Manage and follow up on leads to ensure conversion and business growth.
Support marketing campaigns (SMS, email, promotional activities).
Coordinate with sales team for smooth customer handling and order processing.
Analyze customer data and prepare periodic reports.
Ensure high customer satisfaction and retention.
Identify customer issues and recommend improvements.
Job Other Benifits:
As per company policy
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
