Counselor - Female

Job Description

Title: Counselor - Female

Company Name: Premium World Ovreseas

Vacancy: 3

Age: 22 to 30 years

Job Location: Dhaka (Gulshan)

Salary: Tk. 14000 - 20000 (Monthly)

Experience:

• At most 2 years
• Freshers are also encouraged to apply.

• HSC (BMT)
• Bachelor of Arts (Pass)

• Minimum 12th pass or graduate in any field or ongoing students also can apply .

• At most 2 years
• Freshers are also encouraged to apply.

• Age 22 to 30 years
• Only Female

• Experience: 0–2 years (Freshers can apply; training will be provided).
• Good communication and interpersonal skills.
• Confident, polite, and customer-focused personality.
• Ability to handle clients professionally and convert leads.
• Basic computer knowledge (MS Office, email )

Client Consultation:

• Interact with clients and provide detailed information about visa types, application processes, and documentation requirements.
• Guide customers through the complete visa and travel process.

Sales & Conversion:

• Communicate professionally and persuasively to convert inquiries into confirmed clients.
• Follow up with leads and maintain regular contact until closure.

Documentation & Processing:

• Collect, verify, and maintain client documents as per visa requirements.
• Ensure all applications and forms are accurately completed and submitted on time.
• Maintain organized records of all visa and ticketing applications.

Coordination & Supervision:

• Oversee day-to-day operations related to visa and ticketing services.
• Coordinate with the operations team to ensure timely updates and smooth processing.
• Monitor work progress closely and ensure high service standards.

Customer Relationship Management:

• Build and maintain positive relationships with clients.
• Handle customer queries and provide after-sales support when required.

Reporting & Follow-up:

• Prepare daily/weekly reports on client interactions, sales performance, and pending cases.
• Provide regular updates to management on overall workflow

• Mobile bill,Performance bonus
• Lunch Facilities: Full Subsidize
• Festival Bonus: 2