Community Feedback Mechanism (CFM) Desk Officer
Job Description
Title: Community Feedback Mechanism (CFM) Desk Officer
Company Name: Village Education Resource Center (VERC)
Vacancy: 01
Job Location: Cox's Bazar (Ukhia)
Employment Status: Full-time
Educational Requirements:
∎ B.Sc in Information & Communication Engineering, Civil Engineering, Environmental Engineering/ Masters in Statistics, Social Science, Economics, and Management.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Ensure the community is aware and have access to the CFM at all times,
∎ Receive beneficiaries and provide them with the relevant information or refer them to the appropriate service provider, actors depending on the nature of the complaint.
∎ Work closely with the site management and other implementing partners to ensure all segments of the community including the most vulnerable have access to the mechanism and that their voices are heard, and complaints referred.
∎ Share information with beneficiaries and community members about services or assistance based on the beneficiary's request for information.
∎ Engage actively with other actors to ensure all information is available and provided accurately in a timely manner.
∎ Conduct informational sessions to camp beneficiaries about existing facilities, the complaints and feedback mechanisms.
Additional Requirements:
∎ Age 30 to 45 years
∎ 2 years professional work experience in the humanitarian sector and a solid understanding of refugee camp dynamics.
∎ Excellent analytical and communication skills.
∎ Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff and other stakeholders.
∎ Genuine care and respect for needs of others, practically vulnerable population with strong belief in empowering marginalized and disenfranchised people.
∎ High integrity and willingness to conduct her\himself transparently and open to scrutiny.
∎ Ability to maintain confidentiality.
∎ Ability to work under pressure, with minimal supervision, and in a culturally diverse team.
∎ Languages:
∎ Fluent in spoken English and strong writing/reporting skills in English.
∎ Bengali.
∎ Chittagonian (Required).
Salary:
∎ Monthly Consolidated Salary: 72000-75075.
Application Deadline: March 21, 2020
Company Information:
∎ Village Education Resource Center (VERC)
∎ Address : B-30, Ekhlas Uddin Khan Road, Anandapur, Savar, Dhaka-1340
∎ Web : www.vercbd.org
Category: NGO/Development
Read Before Apply: Note: In case of candidates with more experience, age and educational qualification would be relaxed.
