Cluster General Manager

Job Description

Title: Cluster General Manager

Company Name: Radisson Blu Dhaka Water Garden

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Bachelor of Arts (BA) in Hospitality Management, Master of Science (MSc) in Hospitality Management

Experience Requirements:
∎ At least 20 year(s)
∎ The applicants should have experience in the following area(s): Hotel Management
∎ The applicants should have experience in the following business area(s): Hotel

Job Responsibilities:
∎ Develops and implements business strategies for the cluster hotels which are aligned with Radisson Hotel Group and the hotel owner's overall mission, vision, values and strategies
∎ Monitors cluster hotels status regularly and adjusts strategies as appropriate
∎ Ensures alignment of the cluster hotel's operations with owner and corporate objectives by serving as liaison for owner relations in conjunction with corporate
∎ Develops the annual business plan and capital budget in conjunction with the Controller and Regional Vice President of operations and assists in obtaining owner's approval
∎ Achieves the cluster hotel's profit, customer service and revenue goals by directing the operation of the cluster hotels
∎ Develops and implements strategies and practices which support employee engagement
∎ Maximizes revenue by developing and implementing a sales and marketing plan in conjunction with the management services team
∎ Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
∎ Represents the management company in owner relations
∎ Strives to improve market penetration by adequately foreseeing the near future as well as long-term expectations on market development and maintain realistic yet ambitious targets
∎ Seeks opportunities to publicize the hotels through development and implementation of a public relations strategy and by building a network within the community
∎ Ensures adherence of brand standards and compliances for cluster hotels.
∎ Works with the cluster hotels' Executive Committees to continually improve hotel operations by evaluating guest services provided responding to opportunities within the market
∎ Ensures the cluster hotels adheres to all local, state and national employment, licensing, lodging, liquor, insurance, safety, contract and other laws and standards
∎ Creates 100% guest satisfaction by creating a learning environment where employees are provided with the training and resources they need and deliver service and teamwork
∎ Develops and recruits the human resources necessary to achieve hotel and management services' goals
∎ Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
∎ At all times projects a favorable image of the cluster hotels to the public.

Additional Requirements:
∎ Age 45 to 55 years
∎ Both males and females are allowed to apply
∎ Minimum 12 years of work experience as General Manager in reputed Five Star / Upper Upscale brand
∎ BA in International Hotel Operations Management/ MSc in International Hospitality Management is preferred.
∎ Proven leadership skills, results oriented
∎ Able to resolve conflicts guests, supervisor and employee
∎ Able to collaborate effectively with other hotel employees and managers to ensure teamwork
∎ Able to create a diverse and supportive work environment
∎ Strong leadership skill is required
∎ Sound previous experience in related field
∎ Self-motivated, proactive and guest focused team player
∎ Well groomed and healthy
∎ Excellent service mind & well team work
∎ Ability to adapt, grow and learn in a changing and progressive environment

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Oct 2022

Company Information:
∎ 28 Sep 2022
∎ Radisson Blu Dhaka Water Garden
∎ Address : Airport Road, Dhaka Cantonment, Dhaka
∎ Web : www.radissonblu.com/hotel-dhaka
∎ Business : Five Star International Hotel

Category: Hospitality/ Travel/ Tourism

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