Client Service Executive

Job Description

Title: Client Service Executive

Company Name: EMA LEGAL

Vacancy: 05

Age: 22 to 30 years

Job Location: Dhaka (Purana Paltan)

Salary: --

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Banks, Telecommunication, Law Firm
• Freshers are also encouraged to apply.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Banks, Telecommunication, Law Firm
• Freshers are also encouraged to apply.

• Age 22 to 30 years
• Only Female

• Basic computer knowledge
• Good oral communication skills
• Good listening and analytical skills
• Empathy and patience when dealing with customers
• Customer focus and adaptability to different personality types
• Pleasant personality with a customer-oriented approach
• Proven experience in a similar role, preferably in a corporate environment
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and professionalism at all times
• Must be sincere in duties
• Should have a pleasant personality
• Professional attitude and appearance
• Customer service attitude.

We seek a brilliant, bright, resourceful, and enthusiastic client service executive to join our team. The primary responsibility of this role will be to work in a team to support and improve the customer service experience by building positive relationships and ensuring good service.

• Greeting and welcoming guests with professionalism and courtesy.
• Managing incoming calls and directing them to the appropriate personnel.
• She handles inquiries and provides accurate information about the company and its services.
• Coordinating appointments and meetings and maintaining the schedule. Assisting in administrative tasks such as sorting mail, keeping records, and managing office supplies.
• Ensuring the reception area is tidy and presentable at all times.
• Ability to maintain confidentiality and professionalism at all times.
• Pleasant personality with a customer-oriented approach.

• Mobile bill,Tour allowance,Performance bonus,Weekly 2 holidays
• Salary Review: Half Yearly
• Festival Bonus: 2