Child Protection Officer (Case Management) - Ukhiya)

Job Description

Title: Child Protection Officer (Case Management) - Ukhiya)

Company Name: Terre des hommes

Vacancy: --

Age: Na

Job Location: Cox`s Bazar (Ukhia)

Salary: Tk. 55800 - 59148 (Monthly)

Experience:

  • At least 2 years
  • The applicants should have experience in the following business area(s): NGO


Published: 2025-09-02

Application Deadline: 2025-09-08

Education:

Professional diploma/ University degree in social work/social studies/psychology/ child’s psychology/education or other related discipline



Requirements:
  • At least 2 years
  • The applicants should have experience in the following business area(s): NGO


Skills Required: Case Management,Child Protection,MS Office,Team Management & Supervision

Additional Requirements:
  • Minimum 2 years of experience in the field of child protection/protection/ SGBV/ social work/case management, combined with team management experience

  • Good knowledge of the MS Office software

  • Knowledge of child protection systems in Bangladesh/ Excellent knowledge of child protection issues and best practices (Child Protection and SGBV)

  • Fluent in Chittagong dialect, with good command of English and Bangla



Responsibilities & Context:

The Child Protection Officer (Case Management) is responsible for supervising Child Protection Case Workers responding to the needs of children exposed to violence, exploitation, abuse or neglect.

Case Management Supervision

o Schedule and supervise case management meetings at least every two weeks. Share minutes of case management meetings with CM Technical Specialist.

o Conduct weekly supervision meetings with all Case Workers, providing technical advice on cases and psychosocial support to Case Workers. Facilitate peer-to-peer support groups where appropriate.

o Regular field visits to support individual cases when required and provide regular monitoring of all aspects of case management services.

o Review staff caseload to ensure they are manageable and share challenges with CM Technical Specialist

o Review both hard copies and in CPIMS+ case files and provide technical feedback on the cases for all supervisee case workers. 

o Monitor timescales for response, decision-making, placement, follow-up, and review.

o Ensure access to material, logistical, and further technical support and set eligibility criteria for material and other support in the framework of the Emergency Case Management Fund

o Review and analyze trends in caseload using CPIMS+ to inform programming

o Conduct regular case file audits and ensure that protocols and principles are respected and that caseworkers use the IA CM forms and CPIMS+ effectively and safely.

o Organize case conferences with relevant stakeholders for high-risk and complex cases.

o Ensure all the supervision tools are practiced with the Case Workers.

 Staff and project management

o Follow up on Case Workers’ attendance, and leaves and provide monthly attendance sheets to the project manager to facilitate the payroll process.

o Ensure regular feedback to the Case Workers under her/his responsibility and participate in the appraisal process when needed.

o Support disciplinary measures application if needed

o Identify needs and support capacity building planning for the Case Workers under her/his responsibility with the CM Technical Specialist.

o Plan, implement and track budget expenditure, progress against targets and logistics needs at the team level.

o Support the implementation of M&E plans for case management activities.

 Coordination and representation

o Ensure regular communication with the CM Technical Specialist and Project Manager on field updates, achievements, and challenges via meetings, reports and ad hoc communication upon request and needs.

o Ensure close coordination with Tdh PSS and PM+ teams for identification and referrals.

o Coordinate with Tdh support departments to ensure timely and planned procurement and distribution within Emergency CM Fund

o Proactively develop and maintain effective working relationships with the key stakeholders in her/his designated area in camp.

o Ensure that Tdh CM services are well known within her/his designated area through strong representation of Tdh in the Camp-level meetings and forums.

Child Protection

o Promote, and ensure CM activities are in line with the Child Protection Minimum Standards and humanitarian principles

o Ensure that CM activities are well-integrated in the Bangladeshi child protection system and humanitarian coordination practices and guidelines

Other

o Adhere to and ensure the team/s under her/his responsibility follows Tdh administrative and logistical regulations and procedures

o Ensure Tdh Global Code of Conduct is respected at all times, and cases of abuse are reported through established reporting channels in a timely and confidential manner

The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.



Job Other Benifits:
    • Two Festival bonuses

    • Severance pay

    • Life insurance for employees

    • Health insurance for the employees and dependents

    • Mobile bill

    • Two weekly off days

    • 18 days annual leave, 14 days sick leave, 10 days casual leave, along with special leave as per organizational policy.

    These benefits are administered following national staff regulations and it`s amendments.



Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: NGO/Development

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