Training and Counselling Officer

Job Description

Title: Training and Counselling Officer

Company Name: Bangladesh Nari Sramik Kendra (BNSK)

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 1 to 2 years

• Masters
• Bachelor/Honors

• Master/Bachelor’s degree in Human Resources, Psychology, Education, Social Science, or a related field.

• 1 to 2 years

Experience

• Professional Experience: Minimum 1–2 years of experience in training, counseling, or a similar role.
• Knowledge: Understanding gender equality, women's issues, and human rights, and applying this during counselling.

Core Competencies

• Strong empathy, active listening skills, and ability to handle confidential information
• Excellent Communication Skills: Ability to articulate project goals and outcomes clearly to beneficiaries and stakeholders.
• Technical Skills: Proficiency in Bangla and English typing and skills in MS Word, Excel, and PowerPoint.
• Adaptability: Ability to respond quickly to changing situations.
• Collaborative Mindset: Ability to work well with a team.
• Proven ability to work independently and as part of a team.
• Positive mindset and patience when dealing with diverse individuals

Project: Renewed Women’s Voice and Leadership (RWVL) Bangladesh

Reports to: Project Manager (PM)

Position Level: Mid-Level

Project Brief:

The Renewed Women’s Voice and Leadership (RWVL) project aims to improve women's and girls' access to human rights in all their diversity and to advance gender equality in Bangladesh, led by Manusher Jonno Foundation (MJF) and funded by Global Affairs Canada (GAC). This project will focus on empowering diverse voices and strengthening collective actions to advance women’s human rights by addressing gender-based violence (GBV), sexual and reproductive health & rights (SRHR), inclusive economic empowerment (iEE), and the safety and security of project participants.

As an implementing partner of MJF, Bangladesh Nari Sramik Kendra (BNSK) will carry out the project activities at the grassroots level in the Dhaka Sadar and Khulna Sadar upazilas within the Dhaka and Khulna district. This project will focus on issues categorized across various pillars. Pillar 1: Will support organizational capacity and sustainability in areas such as (i) governance improvement; (ii) financial system development; and (iii) policy articulation. Pillar 2: Will contribute to gender equality programming and advocacy at the grassroots level through (i) supporting agency creation, (ii) promoting women’s leadership, (iii) providing knowledge and skill building, to challenge social norms and practices that oppose women’s rights. (iv) implementing social campaigns and mass awareness events, and (v) facilitating inclusive economic empowerment and entrepreneurship interventions. Pillar 3: Will focus on movement strengthening through (i) local network and alliance creation for collective advocacy, (ii) collective movement building.

Job Profile:

Training and Counselling Officer in a gender equality project manages the daily implementation of training and counseling session, coordination, and monitoring of initiatives aimed at promoting gender equality and women's empowerment. S/he will ensure that gender-responsive strategies, such as conducting gender analysis, promoting inclusivity in training and counseling, are integrated into all project phases. The Project Officer is responsible for supporting the effective implementation of required training and counseling by coordinating activities and movement-strengthening efforts at the national/ local levels.

The Training and Counselling Officer contributes to advancing the rights of women, girls, and gender-diverse individuals, particularly those structurally excluded, while supporting to conduct/organize training and counselling, accountability, and alignment with organizational goals. This position is based at Dhaka with frequently travel to engage with project participants at the village level of Dhaka Sadar and Khulna Sadar upazilas.

Working Conditions

The position is based in Dhaka, but frequent field visits to the working areas are required, with at least 80% of the time spent in the field.

Key Responsibilities & Roles:

Training & Development

• Identify training needs through skill gaps analysis, performance reviews, and feedback from management or staff.
• Design, develop, and update training materials, including manuals, workshops, and online learning modules.
• Facilitate training sessions, workshops, and orientations for target beneficiaries, project staff.
• Coordinate training logistics (schedules, venues, equipment) and maintain accurate training records and databases.
• Evaluate the effectiveness of training programs and implement improvements based on feedback.

Counselling & Guidance

• Conduct one-on-one counselling sessions to help individuals with personal development career planning, or relief from work-related stress/anxiety.
• Provide initial support and counseling for individuals experiencing emotional distress or crisis, and refer to external specialists when required.
• Develop customized action plans to help individuals achieve their professional or personal goal.

Administration, Coordination & Documentation

• Maintain strict confidentiality of all counseling records and client files.
• Maintain liaison with external trainers, educational institutions, or industry partners to enhance training and placement opportunities.

Monitoring & Reporting

• Prepare regular reports on training outcomes, counselling activities, and progress updates for senior management.
• Tracking gender-specific targets, managing data for counselling.
• Support feedback and complaint response mechanisms.
• Assist in preparing weekly and monthly progress reports.

Safeguarding, Gender & Inclusion

• Ensuring all project components are gender-sensitive and comply with donor requirements, including using gender-disaggregated data for planning and reporting.
• Promote safe, respectful, and inclusive participation of project participants.
• Report safeguarding concerns following organizational procedures.