Chief Operating Officer (COO)

Job Description

Title: Chief Operating Officer (COO)

Company Name: Marketers 360 Degree

Vacancy: 01

Age: Na

Job Location: Dhaka (DOHS Baridhara)

Salary: Negotiable

Experience: --

Published: 2026-09-08

Application Deadline: 2026-09-20

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Marketers 360 Degree is an integrated advertising and creative agency working across Advertising, Branding, Digital Marketing, Creative Communication, Media, Content & Production, Events & Activations, PR, Brand Partnerships, and Technology Solutions.

We are looking for a highly experienced, commercially driven, decisive, and result-oriented Chief Operating Officer (COO) to take overall responsibility for agency operations, departmental performance, manpower, execution, business growth, revenue development, and organizational accountability.

This is not a conventional administrative or ceremonial leadership position. The selected COO must be capable of taking ownership, making difficult decisions, building and controlling high-performing teams, generating business opportunities, and delivering measurable organizational and revenue growth.

Job Responsibilities

• Take overall responsibility for the day-to-day operations, performance, and execution of Marketers 360 Degree.

• Lead and coordinate Business, Commercial & Partnerships, Creative, Digital, Web & Application, Production, Administration, and other operational functions.

• Translate Management's strategic direction into measurable plans, targets, and execution.

• Assess the existing organizational structure, manpower, capabilities, workload, and performance gaps and recommend necessary restructuring.

• Recruit, restructure, reassign, develop, and optimize manpower based on business and operational requirements.

• Establish clear departmental and individual KPIs, targets, reporting systems, and accountability frameworks.

• Monitor employee and departmental performance through structured weekly and monthly reviews.

• Take executive-level responsibility for improving business growth, revenue generation, client acquisition, retainer acquisition, and financial sustainability.

• Develop and execute monthly, quarterly, and annual business and revenue growth plans.

• Supervise the complete business pipeline from Lead Generation → Client Meeting → Presentation → Proposal/Quotation → Follow-up → Negotiation → Conversion → Revenue Collection.

• Personally participate in strategic client meetings, presentations, negotiations, and major deal-closing activities when required.

• Generate and develop qualified business opportunities through professional networking, corporate relationships, referrals, outreach, and strategic partnerships.

• Maintain and expand relationships with corporate decision-makers, brands, business organizations, media, and relevant industry stakeholders.

• Reactivate previous/inactive clients and identify cross-selling, upselling, and retainer conversion opportunities.

• Monitor client servicing standards, project delivery, deadlines, quality, and client satisfaction.

• Ensure effective coordination between Business, Creative, Digital, Production, and other departments from client brief to final delivery.

• Possess sufficient creative and advertising industry understanding to evaluate concepts, campaigns, proposals, presentations, and execution feasibility.

• Ensure the proper balance between creativity, client expectations, budget, timeline, quality, and profitability.

• Monitor project budgets, operational costs, resource utilization, and unnecessary expenditure.

• Identify new services, markets, revenue streams, partnerships, and commercially viable business opportunities.

• Develop a performance-driven, disciplined, accountable, and ownership-oriented organizational culture.

• Resolve operational bottlenecks, interdepartmental conflicts, performance issues, and execution failures proactively.

• Submit structured Management reports covering revenue, pipeline, leads, meetings, proposals, conversions, client status, departmental performance, manpower requirements, operational challenges, and corrective actions.

• Report directly to the Founder and remain accountable for overall organizational and business performance.

• Competitive & Negotiable Salary based on experience, leadership capability, industry network, and proven track record.
• Performance & Revenue-Based Incentives for achieving business growth, client acquisition, retainer, and revenue targets.
• 2 Festival Bonuses as per company policy.
• Annual Salary Review based on performance and company policy.
• Special Performance Rewards for exceptional business and organizational contributions.
• Opportunity to work directly with the Chairman/Founder and play a key role in agency restructuring, growth, and strategic decision-making.
• Tea, Coffee & Refreshments as per company policy.
• Working Days: 6 days per week.
• Weekly Holiday: 1 day.
• Other benefits as per company policy.