Chief Human Resources & Administration Officer (CHRO)

Job Description

Title: Chief Human Resources & Administration Officer (CHRO)

Company Name: Jamuna Bank PLC

Vacancy: --

Age: 45 to 52 years

Job Location: Dhaka

Salary: --

Experience:

• At least 20 years
• The applicants should have experience in the following business area(s): Banks

• Master of Business Studies (MBS) in Human Resource Management
• Master of Business Administration (MBA)

• Master’s degree in Human Resource Management, Business Administration or relevant fields (no third division/class in any exam).

• Professional certifications such as CHRP, GPHR, SHRM-SCP, CIPD, PMP, PRINCE2, or Lean Six Sigma will be preferred.

• Strong knowledge of Bangladesh Bank regulations, BSEC law, and Bangladesh labor law.

• At least 20 years
• The applicants should have experience in the following business area(s): Banks

• Age 45 to 52 years

• Minimum 20 years of progressive leadership experience, including at least 5 years in senior HR & Administration roles (VP or above) in the banking sector.

• Proven track record of HR modern system handling.

• Demonstrated expertise in governance, compliance, and organizational transformation.

Jamuna Bank PLC. one of the Bangladesh`s top-rated private commercial banks, is undergoing a major transformation towards becoming a future-ready, technology-driven institution. To lead this transformation, we are seeking a visionary and accomplished Chief Human Resources & Administration Officer (CHRO)-a pivotal leadership role responsible for driving people strategy, organizational excellence and centralized operational efficiency.

The CHRO will serve as Head of Human Resources, Administration and Training & Development, ensuring the Bank achieves world-class HR practices while building a modern, agile and technology-enabled workplace. This role demands strategic foresight, deep knowledge of HR and operations and the ability to integrate governance, compliance and digital transformation in line with Bangladesh Bank guidelines and global best practices.

Key Responsibilities

Strategic Leadership

• Lead the Bank’s HR, Administration, and Training & Development functions, ensuring alignment with corporate vision and long-term goals.

• Act as a strategic advisor to the Managing Director & CEO and the Board on people, succession planning, governance, and workforce strategy.

• Drive centralization of core operations (account services, card operations, branch administration, and transaction processing all department A to Z ensuring uniformity, efficiency, and compliance with highest quality standard human capital.

Human Resources & People Strategy

• Oversee full-spectrum HR: recruitment, performance management, compensation & benefits, employee relations, labor law compliance, and succession planning.

• Lead talent acquisition, retention, and leadership development to build a future-ready workforce.

  Implement data-driven HR analytics, HRIS, and automation to optimize decision-making and efficiency.

• Design and enforce HR policies, SOPs, and governance frameworks ensuring compliance with Bangladesh Bank and BSEC regulations.

Training & Organizational Development

• Develop and deliver learning & development programs to build employee skills for future banking and fintech demands.

• Promote diversity, equity, inclusion, and ethics across all HR and operational policies.

• Lead change management, organizational development, and employer branding initiatives to strengthen corporate culture.

Administration & Operational Excellence

• Establish and enforce bank-wide operational manuals and procedures for consistency.

• Drive digital transformation in HR & administration through AI-driven tools, automation, and centralized service models.

• Conduct regular workforce audits, manpower planning, and cost analysis to ensure efficiency and governance.

Rank: SEVP/DMD

Employment Type: Full-time

Job Location: Corporate Head Office

• Sound health condition

• Compensation: Highly competitive remuneration package with performance-based incentives, along with comprehensive benefits as per Bank policy.