Chief Executive Officer (CEO)

Job Description

Title: Chief Executive Officer (CEO)

Company Name: One Tap Service Ltd.

Vacancy: 1

Age: 25 to 55 years

Job Location: Dhaka (Dhanmondi)

Salary: Negotiable

Experience:

• 15 to 25 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Delivery Services Startup

• 15 to 25 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Delivery Services Startup

• Age 25 to 55 years

One Tap Service Ltd. is a rapidly growing on-demand digital service platform dedicated to simplifying everyday life. Through our user-friendly app, customers can instantly book a wide range of professional services including Cleaning, Appliance Repair, AC Service, Electric & Plumbing, Beauty & Wellness, Driver Service, Pest Control, Shifting Service, Car Servicing, Travel Consultation, Men’s Grooming, Electronics Repair, Painting & Renovation, Car Rental, and more.

Our vision is to build Bangladesh’s most reliable and technology-driven service ecosystem — where trusted service professionals are just one tap away.

Role Overview

We are seeking a visionary, tech-forward Chief Executive Officer (CEO) to lead One Tap Service Ltd.’s growth and operational excellence, drive digital innovation, and expand our service platform nationwide.

Key Responsibilities

Strategic & Digital Leadership

• Formulate and execute long-term business strategies to scale One Tap nationwide.

• Drive digital innovation, app enhancement, and technology integration to elevate customer experience.

• Lead the development and improvement of the mobile app, website, backend systems, and service automation features.

• Oversee the adoption of emerging technologies (AI, automation, analytics) to optimize operations and service delivery.

Operational Management

• Ensure operational excellence, timely service delivery, and superior service quality across all categories.

• Strengthen vendor management, technician onboarding, service tracking, and digital monitoring systems.

• Maintain seamless platform operations, including uptime, security, performance, and user experience.

Business Growth & Expansion

• Grow the user base through data-driven marketing, strategic partnerships, and customer acquisition campaigns.

• Leverage market insights and analytics to identify new services, revenue streams, and expansion opportunities.

• Drive product innovation and feature development aligned with customer needs and market trends.

Financial & Organizational Oversight

• Manage P&L, budgeting, forecasting, and overall financial performance.

• Implement robust SOPs, governance frameworks, security protocols, and quality controls.

• Optimize operational efficiency using digital tools, automation, and performance dashboards.

Team Leadership

• Build, mentor, and lead cross-functional teams including technology, operations, marketing, and customer service.

• Collaborate closely with tech teams to ensure smooth feature delivery and platform improvements.

• Promote a culture of innovation, accountability, and continuous improvement.

Candidate Requirements

• Master’s/Bachelor’s in Business Administration, Computer Science, Engineering, Management, or related field.

• 15 years of experience, with at least 8 years in senior leadership roles.

• Proven experience with digital platforms, service marketplaces, tech startups, or operations-heavy businesses.

• Strong strategic, operational, and financial management capabilities.

• Excellent communication, analytical thinking, and stakeholder management skills.

• Tech-savvy, innovative mindset with the ability to scale technology-driven services rapidly.

Compensation & Benefits

• Attractive and competitive salary package.

• Car facility as per company policy.

• Performance-based incentives and bonuses.

• Festival bonuses and comprehensive benefits as per Labaid Group policies.

Curious? To learn more about us and the work we do, visit: https://labaidcancer.com

Application Instructions:
If you are a suitable candidate for the above-mentioned position, please submit your resume to kawsar@labaidcancer.com by December 15, 2025.