Job Description

Title: Case Worker

Company Name: PULSE Bangladesh Society

Vacancy: 4

Location: Cox's Bazar

Minimum Salary: Tk. 25000 (Monthly)

Experience:
∎ At least 2 years

Published: 7 Sep 2024

Education:
∎ Bachelor’s degree in Social Work, Psychology, women’s studies , public health ,Human Rights, or a related field. A relevant Master’s degree or additional certifications in GBV case management is a plus.
∎ Bachelor’s degree in Social Work, Psychology, women’s studies , public health ,Human Rights, or a related field. A relevant Master’s degree or additional certifications in GBV case management is a plus.

Requirements:

Additional Requirements:
∎ Minimum of 2 years of experience in case management, with a focus on gender-based violence (GBV) or child protection.
∎ Proven experience in providing psychosocial support and survivor-centered care.
∎ Experience working in a humanitarian or development setting, particularly in a multi-sectoral context.
∎ Familiarity with interagency guidelines and sector-specific Standard Operating Procedures (SOPs) for GBV response. Professional experience in counselling and implementing activities for women and girls or proven engagement in women’s rights/groups – highly desirable
∎ Clear understanding of GBV guiding principles, gender, human rights, issues surrounding violence against women and girls.
∎ Knowledge of foundational concepts in relation to GBV guiding principles and Protection mainstreaming (IASC Protection Policy, Sphere Standards, Child Protection Minimum Standards, ICRC Professional Protection Standards, GBV Standard Operating Procedures; IASC GBV3Guidelines; IASC Gender Handbook; WHO Ethical and Safety Recommendations for Researching, Documenting and Monitoring Sexual Violence in Emergencies; Camp Management Toolkit etc.)
∎ Skilled in counselling and/or case management
∎ Languages: Proficiency in English and Bengali. Knowledge of Chittagonian dialects is an advantage and working area is Teknaf.
∎ Minimum of 2 years of experience in case management, with a focus on gender-based violence (GBV) or child protection.
∎ Proven experience in providing psychosocial support and survivor-centered care.
∎ Experience working in a humanitarian or development setting, particularly in a multi-sectoral context.
∎ Familiarity with interagency guidelines and sector-specific Standard Operating Procedures (SOPs) for GBV response. Professional experience in counselling and implementing activities for women and girls or proven engagement in women’s rights/groups – highly desirable
∎ Clear understanding of GBV guiding principles, gender, human rights, issues surrounding violence against women and girls.
∎ Knowledge of foundational concepts in relation to GBV guiding principles and Protection mainstreaming (IASC Protection Policy, Sphere Standards, Child Protection Minimum Standards, ICRC Professional Protection Standards, GBV Standard Operating Procedures; IASC GBV3Guidelines; IASC Gender Handbook; WHO Ethical and Safety Recommendations for Researching, Documenting and Monitoring Sexual Violence in Emergencies; Camp Management Toolkit etc.)
∎ Skilled in counselling and/or case management
∎ Languages: Proficiency in English and Bengali. Knowledge of Chittagonian dialects is an advantage and working area is Teknaf.

Responsibilities & Context:
∎ Reinforce adherence to the GBV guiding principles and women-, girl- and survivor centered support throughout all activities in the Multipurpose Community Centre
∎ Adhere to the women-, girl- and survivor-centered support approach, the GBV guiding principles and the IASC GBV Case Management Guidelines throughout all GBV case management and psychosocial interventions for women and girls. This includes ensuring confidentiality of survivors, and respect for their wishes and decisions.
∎ Provide age-appropriate case management, including: assessment of women and adolescent girl’s needs; provide basic, crisis counseling (and in some contexts further individual counseling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential and appropriate referrals in-line with the formal GBV referral pathways.
∎ Work in close, daily collaboration with the health team in the Centers to ensure women and girls have safe, discrete and confidential access to/from the GBV and health services via the internal referral procedures
∎ Provide services to child , adolescent and male survivors of GBV, including case management as well as the best interest determination, age appropriate engagement and decision-making by survivors, and Do No Harm analysis.
∎ Lead age-appropriate and specialized structured group PSS services ( Women Rise) to vulnerable women and girls.
∎ Work with the Legal, Child Protection, and Economic Recovery and Development teams to ensure a coordinated response to the evolving needs of women, girls, and their communities.
∎ Identify concerns related to and support adherence to GBV referral protocols and GBV guiding principles, and bring these concerns to the WPE Response Officer
∎ Maintain effective working relationships with relevant partners including government , village court , union parishad , OCC and other implementing partners.
∎ Maintaining detailed and confidential case files in line with recognized standard methodologies.
∎ Contribute to development of Pulse BD’s GBV programming based on the knowledge of the needs in the field; Maintain up to date referral pathways and services mapping at host community level.
∎ Collect, store, and present GBV related data in line with global and GBVSS ethics, standards, and guidelines as well as interagency reporting requirements as needed to contribute data analysis and GBV trend analysis (GBVIMS and Primero system).
∎ Work closely with other MPCC staff and community volunteers to plan activities that respond to identified needs to ensure safe referral to GBV case management services, contribute to risk mitigation and prevention of GBV overall.
∎ Manage the implementation and upkeep of the GBVIMS, ensuring that data collection, storage, and analysis are secure and conducted ethically.
∎ Oversee data quality within the GBVIMS, working with the data management team to resolve any discrepancies or issues.
∎ Use GBVIMS data to improve service delivery and inform program decisions, while maintaining strict confidentiality and data protection standards.
∎ To ensure a professional and unbiased work environment, it is imperative that all staff members refrain from engaging in any political activities during their employment. This statement is in place to maintain the integrity of Pulse BD and to uphold the principle of neutrality in the workplace. By adhering to this statement (Maintaining Neutrality), employees demonstrate their commitment to their roles and responsibilities within the organization, focusing solely on their job duties and contributing to the overall success of the organization. Engaging in political activities during working hours, on public holidays, weekends, or using organizational resources and social media is strictly prohibited and may lead to disciplinary action. It is essential for all staff members to prioritize their professional duties and responsibilities above personal political affiliations to maintain a harmonious and productive work environment.
∎ Pulse BD is dedicated to upholding the highest standards of professional conduct while ensuring a robust commitment to gender equality and equal opportunity. Pulse BD recognize that each member's behavior and actions reflect on the organization and its mission. Therefore, we are committed to maintaining integrity, respect, and accountability in all our work. This includes treating all individuals with dignity, taking responsibility for our actions, safeguarding confidentiality, and adhering to organizational policies and legal requirements. Additionally, Pulse BD is devoted to fostering an inclusive environment where everyone has equal access to opportunities, ensuring fairness and unbiased decision-making, advocating for gender equality, and continuously enhancing our understanding of diversity and inclusion. Our goal is to positively contribute to and support a work environment that is both ethical and equitable.
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding and PSEA implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment. Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Reported To: Case Management and GBVIMS Officer
∎ Job Purpose of Case Worker:
∎ Under the direct supervision of the Case Management and GBVIMS Officer at Pulse Bangladesh Society in Cox’s Bazar, the Case Worker will play a critical role in delivering individualized, survivor-centered GBV case management services in the Multipurpose community Centre. The successful candidate will be responsible for providing comprehensive support to survivors of GBV, ensuring their safety, dignity, and well-being. This includes offering psychosocial interventions tailored to each survivor's needs, in line with established interagency guidelines, IRC case management protocols, and sector-specific Standard Operating Procedures (SOPs). The Case Worker will also contribute to the overall effectiveness of the program by actively participating in capacity-building activities, ensuring accurate documentation, and maintaining confidentiality in all aspects of service delivery.
∎ Key Responsibilities:
∎ Maintaining Neutrality: Prohibition of Political Activities in the Workplace to Uphold Professionalism and Integrity
∎ Statement on Standard of Professional Conduct and Commitment to Gender Equality & Equal Opportunity
∎ Safeguarding and PSEA:
∎

Skills & Expertise:

Employment Status: Full Time

Job Location: Cox's Bazar

Read Before Apply:

Method of Application:

• Application Letter/Cover Letter

• Curriculum Vitae

Company Information:
∎ PULSE Bangladesh Society
∎ Pulse Bangladesh Society BGB Camp, Chowdhury Para, Jhilongja Cox’s Bazar, Bangladesh
∎ www.pulsebd.org
∎ Non Government Organaization.


Address::
∎ Pulse Bangladesh Society BGB Camp, Chowdhury Para, Jhilongja Cox’s Bazar, Bangladesh
∎ www.pulsebd.org
∎ Non Government Organaization.

Application Deadline: 11 Sep 2024

Category: NGO/Development