Title: Call Center Executive
Company Name: Bright Technologies Limited ( BTL )
Vacancy: 3
Age: Na
Job Location: Cumilla, Dhaka
Salary: Tk. 15000 - 20000 (Monthly)
Experience: --
Published: 2026-01-12
Application Deadline: 2026-01-22
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
• Deal directly with customers through phone calls and face-to-face interactions.
• Respond promptly and professionally to customer inquiries and complaints.
• Monitor overall system performance and network traffic; maintain network equipment.
• Provide technical support, identify problems and root causes, and deliver appropriate solutions.
• Maintain proper records of customer inquiries, complaints, and resolutions.
• Report incidents and critical issues instantly to supervisors and relevant team members.
• Ensure reliable and uninterrupted internet service for customers at all times.