Call Center Executive (Australia)
Job Description
Title: Call Center Executive (Australia)
Company Name: XiT Solution BD
Vacancy: 04
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ A Level, O level will get preference
∎ Bachelor degree in any discipline can also apply
∎ Skills Required: Callcenter
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ The applicants should have experience in the following business area(s):
Direct Selling/Marketing Service Company, E-commerce, Software Company
Job Context:
∎ We`re looking for experienced Agents/excellent English speakers for Australian owned marketplace and eCommerce business. This is unlike a short term third-party project or campaign therefore; you can plan on working here for a long time. The agents will be working completely with our own business products services to the merchants partly operating from Dhaka office to ensure the consistent and rapid growth of the company.
∎ NB: If you don`t want to show up for an interview, don`t apply. Attach an audio recording describing yourself when sending your resume to [email protected].
∎ Department: Sales & Marketing
∎ Priority: Urgent
∎ Employment Status: Full-time (9 hours including 30 minutes of break)
Job Responsibilities:
∎ Candidates have to make a large number of outbound calls to Australian merchants (eCommerce Retailers) to sell our products services
∎ Attend inbound phone calls, answer queries on products before purchase through email and web chat, do timely follow-ups and update data bases of queries made
∎ Able to work at Australian Eastern Standard Time (AEST); Early Morning Shift in Bangladesh Standard Time (BST) 4:00AM-1:00PM OCT-MAR || 5:00AM-2:00PM APR-SEP for employees who can reside and work at office in addition to 6:00AM-3:00PM OCT-MAR || 5:00AM-2:00PM APR-SEP for nonresident employees i.e. Accommodation facility available at office
∎ 10 days of unpaid training facilities will be given only for selected candidates
Additional Requirements:
∎ Age at least 18 years
∎ Both males and females are allowed to apply
∎ AUS/UK/US English pronunciation will get advantage
∎ Professional writing in English is required for email conversation with merchant
∎ Confident to take on challenges and fulfill sales targets
∎ Have mentality for work long duration otherwise no need to apply
∎ Must have excellent customer convincing power, if you think you can sale over phone please apply otherwise not
∎ Work knowledge of Microsoft Office including Outlook Mail
∎ No absenteeism and late allowed
Salary:
∎ Tk. 20000 - 40000 (Monthly)
∎ 10,000 Fixed Basic (On Probation); plus Sales Commission per 1 Australian Dollar = 2 Bangladeshi Taka (An agent can earn BDT 10,000-30,000 additionally as sales commission per month)
Negotiable if not interested in Sales Commission
6-12 months of probation period based on performance
Payment within first 10 days of every month
Compensation & Other Benefits:
∎ Two festival bonuses
∎ Instant bonus on performance
∎ Attendance bonus
∎ Weekly 1 holiday (Sunday)
∎ Half yearly review of Fixed Salary
Application Deadline: 27 Feb 2021
Company Information:
∎ 28 Jan 2021
∎ XiT Solution BD
∎ Address : House# 05 (1st Floor), Road# 04, Kallyanpur, Dhaka-1207
∎ Web : http://xitsolution.com/
∎ Business : XiT Solution BD is a premier IT service company that has been creating custom software for people in Sydney, Dhaka and all over the world. The company provides high quality advice, knowledge, and software architecture services. We build the software that people need to do their work effectively. We cater to all kinds of clients right from small SMEs to big business houses.
We’re continuously operating since July 2015, we run a number of businesses as our subsidiary company like Marketplace, eCommerce and Software Design & Development in Australia under the parent company XiT Solution BD.
The company is managed by a highly qualified and experienced team with over 10 graduate and postgraduate degrees between the members.
We love creative work, coding and transforming organizations using technology!
Category: Customer Support/Call Centre
: If you think you are the right person to bring sales and opportunities to the company, you are the one we are looking for. Only apply if you are excellent in English, both speaking and writing. Do not apply if you cannot work on AEST Time.
Source: bdjobs.com
Deadline Expired on 27th Feb 2021
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