Call Center Assistant (Emergency response to COVID-19 pandemic project)
Job Description
Title: Call Center Assistant (Emergency response to COVID-19 pandemic project)
Company Name: Shimantik
Vacancy: Not specific
Job Location: Gaibandha, Kurigram, Pabna, Panchagarh, Thakurgaon
Employment Status: Contractual
Educational Requirements:
∎ Bachelor Degree or any equivalent degree.
∎ Office Program with call center assistances experience will add value.
Experience Requirements:
∎ At least 1 year(s)
Job Context:
∎ SHIMANTIK is a national NGO since 1979 in Bangladesh. Shimantik is implementing USAID`s MaMoni Maternal and Newborn Care Strengthening Project (MNCSP), funded by USAID and Technical Support by Save the Children International in 3 Districts- Habiganj, Brahmanbaria and Manikgonj. Shimantik is also involved in implementing emergency response to COVID-19 pandemic project under the umbrella of MaMoni MCSP. As part of the COVID-19 Response Project, Shimantik will start implementing on enhanced registration for vaccination in four new districts (Thakurgaon, Panchagarh, Kurigram, Pabna and Gaibandha, the districts may change later due to programmatic priority shift). The community-based intervention will work intensively with community health system and community members in order to reduce transmission of the corona virus and thus mitigate the impact on health. To manage a variety of interventions in districts and upazilas, Shimantik looks forward to hire 37 Call Center Assistant who will be responsible to engage with local health officials and call center assist, prepare budget and check expenses against the budget to ensure value for money, and produce programmatic and financial progress report as per contractual obligations. Shimantik is seeking application from the potential candidate on the following requirements for the position:
∎ Duration: 02 months (with possibility of extension subject to funding, program needs and performance)
∎ Job Location: Based in Upazila headquarters.
Job Responsibilities:
∎ Day to day call center assist for patient's data entry in to the register.
∎ Identify the worked area as per policy and schedule.
∎ Support to Volunteers' training activities.
∎ Maintain Books of Accounts as require at filed level.
∎ Ensure Procurement of the Project as per donor and organization policy as per timely manner.
∎ Assist and prepare all records of income and expenditure and preparation of monthly reports.
∎ Prepare monthly bank reconciliation reports as require at filed level.
∎ Ensure effective practices within budget guidelines.
∎ Payment of accounts and banking of cash receipts in a timely manner.
∎ Maintain a petty cash system and reconcile monthly.
∎ Preparation of financial records for the annual Audit as require at filed level.
∎ Assist the FC in maintaining an up to date record of transactions within the Asset Register/ledger.
∎ Supervision of daily payments and receipts as require at filed level.
∎ Managing the financial aspects of special projects affecting the organization
∎ Guide supervisees for local resource mobilization.
∎ Take part in training & orientation of GoB service providers and LGIs.
∎ Produce regular, periodic or need based field report with proper filing.
∎ Take part in weekly report writing and share it with the GoB and supervisor.
Additional Requirements:
∎ Minimum one-year field experience in coordination and implementation related project.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Dec 2021
Company Information:
∎ 27 Dec 2021
∎ Shimantik
∎ Business : Shimantik, a national non-government organization in Bangladesh, started its activities back in 1979 initially to provide succor to the flood-stricken people of Zakigonj and Kanaighat Upazilas of Sylhet. It has since expanded its activities to cover wide ranging geographical and programmatic areas like non-formal and formal education, skill training, primary health care, reproductive health, family planning, newborn care, health research, non communicable disease, environmental development, women`s development, income generating activities and disaster relief.
Vision: Shimantik`s vision is to bring a social movement to empower disadvantage people, especially women and children of Bangladesh.
Mission: Shimantik`s mission is to create an enabling environment for integrated development initiative aim at betterment of underserved populace to ensure quality service and technical assistance in health, educaiton, environment, research, human resource development and other multi-dimensional approaches.
Category: NGO/Development
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