Call Center Assistant (Emergency response to COVID-19 pandemic project)

Job Description

Title: Call Center Assistant (Emergency response to COVID-19 pandemic project)

Company Name: SHIMANTIK

Vacancy: 37

Job Location: Barguna, Patuakhali, Pirojpur, Rajbari, Sunamganj

Employment Status: Contractual

Educational Requirements:
∎ Bachelor Degree or any equivalent degree.

Job Context:
∎ Shimantik is a national NGO working in different sectors in different parts of Bangladesh since in 1979. Shimantik is implementing Emergency Response to Covid-19 Pandemic Project under the USAID funded USAID`s MaMoni Maternal and Newborn Care Strengthening Project (MNCSP), with technical support from Save the Children International.
∎ As part of the COVID-19 Response Project, Shimantik will start implementing CST intervention in five new districts (Patuakhali, Pirojpur, Barguna, Sunamganj and Rajbari -the districts may change later due to programmatic priority shift). The enhanced registration on vaccination and community-based intervention will work intensively with the community health system and community members in order to reduce transmission of the corona virus and thus mitigate the impact on health. To manage a variety of interventions in districts and upazilas, Shimantik looks forward to hire 37 Call Center Assistant (CCA) who will be responsible to engage at call center with local health officials, plan activities through report collection and analysis and produce programmatic and financial progress report as per contractual obligations. Shimantik, is seeking application from the potential candidate on the following requirements for the position:
∎ Position: 37 different upazilas
∎ Duration: 04 months (with possibility of extension subject to funding, program needs and performance)
∎ Job Location: Based in Upazila headquarters.

Job Responsibilities:
∎ Day to day call center assist for patient's data entry in to the register.
∎ Identify the worked area as per policy and schedule.
∎ Support to Volunteers' training activities.
∎ Maintain Books of Accounts as require at filed level.
∎ Assist and prepare all records of income and expenditure and preparation of monthly reports.
∎ Maintain a petty cash system and reconcile monthly.
∎ Assist the FC in maintaining an up to date record of transactions within the Asset Register/ledger.1
∎ Managing the financial aspects of special projects affecting the organization
∎ Guide supervisees for local resource mobilization.
∎ Take part in training & orientation of GoB service providers and LGIs.
∎ Produce regular, periodic or need based field report with proper filing.
∎ Take part in weekly report writing and share it with the GoB and supervisor.

Additional Requirements:
∎ Office Program with call center assistances experience will add value.

Salary: Tk. 20000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Jan 2022

Company Information:
∎ 13 Jan 2022
∎ SHIMANTIK

Category: NGO/Development

:

Source: bdjobs.com

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