Call center agent
Job Description
Title: Call center agent
Company Name: Lotto, Licensee-Express Leather Products Ltd.
Vacancy: --
Age: Na
Job Location: Gazipur (Tongi)
Salary: Tk. 12000 - 14000 (Monthly)
Experience:
Published: 2026-04-21
Application Deadline: 2026-05-21
Education:
- Bachelor/Honors
Requirements:
Skills Required:
Additional Requirements:
Call Center Operations
Social Media community management
Computer Literacy
Google Sheets & MS Office
Strong communication and interpersonal skills
Responsibilities & Context:
Key Responsibilities:
Conduct order confirmation calls to verify customer and order details.
Handle order-related inquiries via inbound and outbound calls.
Respond to customer queries across all social media platforms promptly.
Resolve complaints efficiently and coordinate with internal teams when needed.
Maintain records of customer interactions and feedback.
Ensure high customer satisfaction and meet performance targets.
Job Other Benifits:
- Medical allowance,Insurance
- Salary Review: Yearly
- Festival Bonus: 2
Other benefits as per company policy
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
