Beauty Advisor/Sales Associate

Job Description

Title: Beauty Advisor/Sales Associate

Company Name: Quest Holdings Bangladesh Pvt. Limited

Vacancy: 2

Age: At least 21 years

Job Location: Dhaka

Salary: Tk. 20000 - 26000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Retail Store, Cosmetics/Toiletries/Personal Care, Super store
• Freshers are also encouraged to apply.

• HSC

• At least 1 year
• The applicants should have experience in the following business area(s): Retail Store, Cosmetics/Toiletries/Personal Care, Super store
• Freshers are also encouraged to apply.

• Age At least 21 years

Role Overview

As a Beauty Advisor for The Body Shop, you will be responsible for delivering an exceptional customer experience, driving sales, and representing the brand’s values of ethical beauty and sustainability. You will engage customers through personalized consultations, product knowledge, and storytelling to build long-term relationships and brand loyalty.

Key Responsibilities:

Customer Experience & Service

• Provide personalized skincare, body care, Haircare and fragrance consultations based on customer needs

• Deliver a high standard of customer service aligned with The Body Shop’s global brand values

• Build strong relationships with customers to drive repeat visits and loyalty

• Handle customer queries, concerns, and feedback professionally

Sales & Target Achievement

• Achieve individual and store sales targets (Sales, UPT, ATV)

• Drive cross-selling and upselling across categories

• Promote ongoing campaigns, bundles, and seasonal offers

• Actively contribute to store KPIs and daily sales performance

Product Knowledge & Brand Advocacy

• Maintain strong knowledge of product ingredients, benefits, and usage

• Educate customers on ethical sourcing, sustainability, and brand stories

• Stay updated on new product launches and campaign activities

Visual Merchandising & Store Operations

• Ensure store displays are maintained as per VM guidelines

• Support stock replenishment, inventory checks, and housekeeping

• Ensure hygiene standards, testers, and displays are well maintained 

CRM & Customer Engagement

• Capture customer data and support CRM initiatives

• Engage with loyal and lapsed customers through in-store interactions and campaigns

• Support in-store events, activations, and promotional drives

• Provident fund,Insurance,T/A
• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary with attractive sales incentives

• Performance-based variable pay linked to achievement

• Festival bonuses as per company policy

• Health insurance coverage and Provident Fund benefits

• Structured training and development programs

• Clear career growth opportunities within a global retail brand

• Exposure to ethical and sustainable beauty practices