Banquet / Restaurant Manager

Job Description

Title: Banquet / Restaurant Manager

Company Name: Lakeshore Hospitality Group

Vacancy: 2

Age: Na

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Experience:

• 2 to 5 years

• Bachelor/Honors

• Degree in Hospitality Management will get preferences

• 2 to 5 years

Operations Management:

• Oversee day-to-day restaurant and banquet operations to ensure smooth and efficient service.
• Monitor dining and event areas for cleanliness, ambiance, and adherence to health and safety regulations.
• Ensure all food and beverage services meet hotel standards and customer expectations.

Staff Supervision & Training:

• Recruit, train, and supervise restaurant and banquet staff, including servers, bartenders, and event staff.
• Conduct performance evaluations and provide coaching or disciplinary actions when necessary.

Guest Service:

• Ensure guests receive high-quality service and resolve any service issues promptly and professionally.
• Collect guest feedback and work on continuous improvement in service delivery also look at online platforms.

Event Planning & Execution:

• Coordinate with the sales and events team to plan and execute banquets, weddings, corporate events, and special functions.
• Oversee the setup, service, and breakdown of banquet events.
• Ensure event requirements are met in accordance with contracts and client expectations.

Financial & Inventory Management:

• Assist in budgeting, cost control, and revenue generation.
• Monitor food and beverage inventory and coordinate with purchasing for restocking.
• Analyze sales and service trends to identify opportunities for improvement and growth.

Compliance & Standards:

• Ensure compliance with health, safety, and sanitation regulations.
• Maintain high levels of cleanliness, hygiene, and organization in all F&B service areas.
• Ensure that all operational policies and procedures are implemented and followed.