Assistant Manager/ Manager, Sales and Marketing

Job Description

Title: Assistant Manager/ Manager, Sales and Marketing

Company Name: Lakeshore Hospitality Group

Vacancy: 2

Age: Na

Job Location: Dhaka (Banani, Gulshan)

Salary: Negotiable

Experience: --

Published: 2026-06-25

Application Deadline: 2026-07-25

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Sales & Revenue Generation

• Identify, develop, and maintain new corporate, group, government, NGO, travel agent, and individual business accounts to maximize revenue opportunities.

• Actively promote and sell guest rooms, banquet facilities, meeting spaces, conferences, seminars, weddings, social events, and other hotel services to achieve occupancy and revenue targets.

• Achieve monthly, quarterly, and annual room sales, banquet sales, and overall revenue targets as established by Management.

• Develop and implement sales action plans to increase market share, occupancy, banquet revenue, and profitability.

• Negotiate rates, contracts, and commercial terms with corporate clients, event organizers, and travel partners.

Business Development

• Conduct regular sales calls, client visits, telemarketing activities, networking events, and follow-ups to generate new business and strengthen existing accounts.

• Prospect and secure business for corporate meetings, conferences, training programs, product launches, exhibitions, weddings, and other social events.

• Explore new market segments and revenue streams through strategic business development initiatives.

• Monitor competitor activities, market trends, and pricing strategies and recommend appropriate actions.

Client Relationship Management

• Build and maintain strong relationships with existing and prospective clients to ensure repeat business and long-term partnerships.

• Handle corporate communications, client negotiations, feedback, and service-related concerns in a professional and timely manner.

• Coordinate and host site inspections, client visits, sales presentations, familiarization tours, and promotional events.

• Ensure excellent customer service and guest satisfaction through effective communication and follow-up.

Coordination & Event Management

• Liaise closely with Front Office, Banquet Operations, Food & Beverage, Housekeeping, Finance, and other departments to ensure seamless execution of client requirements.

• Ensure all event details, rooming lists, banquet event orders, and guest requirements are accurately communicated and executed.

• Monitor event operations and guest experiences to ensure service excellence and successful event delivery.

Reporting & Administration

• Maintain an updated database of clients, prospects, contracts, and sales activities.

• Prepare and submit daily, weekly, monthly, and annual sales reports, forecasts, budgets, and market analyses.

• Ensure proper documentation of contracts, proposals, quotations, and event agreements.

• Represent the hotel at trade shows, exhibitions, networking events, and industry functions to promote the brand and generate new business opportunities.

Team Leadership (For Manager Level)

• Provide guidance, coaching, and support to Sales Executives and Sales Coordinators.

• Monitor team performance and ensure achievement of departmental sales objectives.

• Assist in developing sales strategies, training plans, and performance improvement initiatives.