Assistant Manager (Sales & Customer Services)

Job Description

Title: Assistant Manager (Sales & Customer Services)

Company Name: Translink Solution Limited

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Group of Companies

• Bachelor/Honors
• Masters

• Graduate / Postgraduate in any discipline

• At least 5 years
• The applicants should have experience in the following business area(s): Group of Companies

• 5 years’ experience in Freight Forwarding sales
• Strong knowledge of overall freight forwarding and shipping services
• Proven track record of achieving GP targets
• Excellent negotiation, business communication and Presentation skills
• Strong client network in import/export industries (Garments, Pharma, Buying House, etc.)
• Good command over English (written & spoken)
• Good knowledge of computer literacy especially MS Office, PowerPoint, Teams etc.

Are you ready to excel in your career to the next level in dynamic and growing freight forwarding and logistics company?

We are looking for talented and experienced professionals to join our expanding team.

Job Summary:

Responsible for driving revenue growth by developing new business opportunities, managing key accounts, and expanding the company’s freight forwarding services. Preference given to candidates who have experience in Air & ocean freight customer service and operation.

Key Responsibilities:

• Develop and expand Air & Sea Freight businesses
• Identify and pursue new customers for Air Freight, Sea Freight, and Logistics services
• Achieving assigned sales targets and contributing to overall business growth
• Conduct market research and identify new business opportunities
• Handling air businesses from start to end. (rate filling, space, invoicing etc.)
• Strong relationship with airlines regarding rate, space / stock AWB.
• Checking documents properly, sending pre-alerts to customers.
• Prepare and execute necessary documents (AWB, Manifests, Invoices, EDI etc.)
• Develop and Liaison with overseas partners for rate negotiations, booking, shipment approval etc.
• Maintain exceptional customer relationship management
• Follow up and monitoring regular credit realization in timely manner
• Monitor competitors and market trends in the freight forwarding industry
• Ensure customer satisfaction and long-term partnership development
• Properly submit IGM/EGM and handling discrepancies/error, shipping information mismatch, cargo missing etc.

• Attractive package upon negotiation
• Festival bonus and Lucrative incentives
• Mobile & conveyance allowance
• Career growth opportunities