Assistant Manager – Administration (Patrolling & Supershop Operations Administration)

Job Description

Title: Assistant Manager – Administration (Patrolling & Supershop Operations Administration)

Company Name: Reputated Supershop

Vacancy: 2

Age: 35 to 45 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• 6 to 10 years
• The applicants should have experience in the following business area(s): Restaurant, Real Estate, Diagnostic Centre, Developer, Super store, Food (Packaged)

• Bachelor of Business Administration (BBA) in Human Resource Management
• Master of Business Administration (MBA) in Human Resource Management

• 6 to 10 years
• The applicants should have experience in the following business area(s): Restaurant, Real Estate, Diagnostic Centre, Developer, Super store, Food (Packaged)

• Age 35 to 45 years

Preferred Candidate Profile:

• Preference may be given to retired Armed Forces personnel, particularly candidates with the rank of Colonel, Major, or Captain.

• Experience in administration, security, retail operations, facility management, or personnel supervision will be an advantage.

• Strong leadership, discipline, communication, observation, and crisis-management skills.

• Ability to supervise a large team and coordinate with multiple departments.

• Ability to prepare clear administrative, inspection, and incident reports.

• Willingness to conduct regular patrolling and physical inspections of the supershop premises.

• Professional appearance, disciplined conduct, and strong sense of responsibility.

• Ability to work in shifts, including weekends and holidays when required.

Job Responsibilities:

• Supervise the overall administrative and operational activities of the assigned supershop/branch.

• Conduct regular patrolling and inspection rounds throughout the sales floor, warehouse, storage areas, parking area, entrances, exits, and other critical locations.

• Monitor branch opening and closing procedures and ensure proper handover between shifts.

• Supervise security personnel and ensure guards are properly positioned and performing assigned duties.

• Monitor customer, employee, supplier, and visitor movement within the premises.

• Coordinate with branch management to maintain discipline, security, cleanliness, and operational standards.

• Conduct surprise inspections to identify operational irregularities, safety issues, unauthorized activities, or policy violations.

• Monitor CCTV and coordinate with the security/control room regarding suspicious activities, theft, loss, or other incidents.

• Prepare daily patrol, inspection, incident, and administrative reports for management.

• Support the Branch Manager/Operations Manager in maintaining smooth daily operations.

• Monitor attendance, punctuality, duty rosters, shift arrangements, and general discipline of employees.

• Ensure employees follow company policies, SOPs, safety procedures, and administrative instructions.

• Monitor the condition and proper use of shop equipment, furniture, facilities, fire-safety equipment, and other assets.

• Coordinate with warehouse, inventory, sales, customer service, accounts, procurement, and security teams when operational issues arise.

• Assist in preventing shoplifting, inventory loss, internal theft, unauthorized access, and operational negligence.

• Investigate and document operational or security incidents and report significant matters to senior management.

• Coordinate emergency responses involving fire, accidents, medical emergencies, security threats, or other unexpected situations.

• Assist in organizing security and administrative arrangements during VIP visits, special events, promotions, stock-taking, audits, and major operational activities.

• Coordinate with local authorities, law-enforcement agencies, fire service, and other relevant agencies when required.

• Monitor contractor, supplier, delivery vehicle, and third-party personnel access to the premises.

• Ensure proper maintenance of visitor registers, vehicle registers, incident registers, patrol logs, and other administrative records.

• Conduct regular briefings with security and support staff regarding discipline, safety, customer service, and operational requirements.

• Identify operational risks and recommend corrective and preventive measures to management.

• Assist in maintaining a safe, disciplined, customer-friendly, and professionally managed shopping environment.

• Perform other administrative and operational duties assigned by management.

• Salary Review: Yearly
• Festival Bonus: 2

As per company Policy