Title: Assistant Customer Relation
Company Name: Frontdesk Bangladesh (FDB)
Vacancy: --
Age: 22 to 28 years
Job Location: Dhaka (Kawran Bazar)
Salary: Negotiable
Experience:
Bachelor's degree in any discipline; BBA preferred.
Experience: 1-2 years in Customer Relation/Customer Care/CR Operations.
Experience in Telecommunication, Email & Facebook operations preferred.
Good knowledge of MS Word, Excel & PowerPoint.
Excellent communication skills in Bangla & English.
Good typing and customer-handling skills.
Job Responsibilities
Handle customer queries, complaints, and provide timely solutions.
Communicate with customers through Facebook, Email & Call Center.
Maintain and update customer databases.
Follow up with dealers and internal teams for issue resolution.
Ensure customer satisfaction and build strong customer relationships.
Perform other duties assigned by management.