Application Support Engineer
Job Description
Title: Application Support Engineer
Company Name: Spring Rain Information Technologies
Vacancy: 1
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science, Bachelor of Science (BSc) in Computer Science & Engineering
Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s):
Business Analyst, IT Support Service, Project Management, Software Development
∎ The applicants should have experience in the following business area(s):
Software Company
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Possessing specialist knowledge on in house products.
∎ Providing technical support to teams across the organisation in different countries, and to external clients when required
∎ Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
∎ Create, maintain and update technical documents and procedures
∎ Identifying and resolving technical issues
∎ Managing coordination at a local and international level
∎ Delivering regular and customised training to teams within the business
∎ Preparing maintenance plans and upgrading schedules for the organisation's systems
∎ Developing reports for teams across the business
Additional Requirements:
∎ Age at most 30 years
∎ Only males are allowed to apply
Salary:
∎ Tk. 25000 - 35000 (Monthly)
∎ Eid Bonus 50% of Gross. On time payment (Within first two working day of the month.)
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Free breakfast, Free lunch, and bottom less snacks and drinks. Fun office.
Application Deadline: December 20, 2019
Company Information:
∎ Spring Rain Information Technologies
∎ Address : House # 20/C, Road # 26, Gulshan # 01
∎ Web : www.springrainit.com
Category: IT/Telecommunication
