Application Management Engineer (Upto FAVP)

Job Description

Title: Application Management Engineer (Upto FAVP)

Company Name: Bank Asia PLC

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-03-29

Application Deadline: 2026-04-12

Education:

• Bachelor/Honors

• A bachelor’s or master’s degree in computer science, software engineering, or a related discipline.

• No 3rd Class /Division or CGPA below 2.25 (as per BA policy) will not be accepted at any stage of the academic career.        

• ITIL Foundation/Intermediate (preferred); vendor certifications on core/digital banking platforms or monitoring tools are an advantage

Application Operations & Support:

• Day-to-day management and operational support of banking applications, including in-house developed solutions and vendor-provided platforms, across production and non-production environments.

• Ensure high availability, performance, and reliability of critical systems.

• Provide 24×7 operational support/monitoring for critical digital applications, including on-call/roster coverage, major incident (P1/P2) coordination, and timely stakeholder communications.

• Manage incident resolution, problem management, and application performance monitoring.

• Ensure timely resolution of production issues and minimize service disruptions.

• Participate in and coordinate Disaster Recovery (DR) drills and BCP activities (DR planning support, failover/failback readiness, validation, and post-drill reporting/lessons learned).

• Maintain integration configurations and documentation (routing, transformation, security) and support key interfaces/APIs.

• Prepare and maintain operational documentation (runbooks, SOPs) and support release readiness and post-release stabilization.

• Monitor application and integration performance; identify bottlenecks and implement fixes/improvements.

• Ensure compliance, provide L1/L2 support, and drive continuous improvement of tools and processes.

Application Lifecycle Management:

• Manage the full lifecycle of applications including implementation, maintenance, upgrades, and retirement.

• Oversee application releases, patches, and system updates.

• Ensure applications remain aligned with evolving business requirements and technology standards.

Banking Application Portfolio Management:

Oversee key banking systems such as:

• Core banking applications

• Loan management systems

• Account opening platforms

• Corporate and retail digital banking systems

• Back-office banking applications

Ensure integration and interoperability across all application platforms.

Application Development & Enhancement:

• Coordinate development and enhancement initiatives for banking applications.

• Work with internal development teams and external vendors for solution delivery.

• Ensure adherence to software development standards, coding practices, and architecture guidelines.

 Vendor & Partner Coordination:

• Manage vendors/partners for application delivery and support.

• Monitor vendor performance, manage SLAs, and ensure timely fixes, upgrades, and enhancements.

• Escalate and drive closure of vendor issues (RCA, corrective actions) within agreed timelines.

• Support vendor selection and contract governance processes.

 Technology Governance & Compliance:

• Ensure applications comply with internal technology policies, security standards, and regulatory requirements.

• Support internal and external technology audits.

• Maintain proper documentation of application architecture, configuration, and operational procedures.

 Collaboration with Business Units:

• Engage with business stakeholders to understand system requirements and operational challenges.

• Ensure application solutions effectively support banking products, services, and operational processes.

• Facilitate prioritization of system enhancements based on business needs.