Job Description
Title: Air Ticketing & Reservation Officer
Company Name: TBD HOLIDAYS
Vacancy: --
Age: 24 to 30 years
Location: Dhaka (Banani)
Minimum Salary: Negotiable
Experience:
∎ At least 2 years
Published: 4 Feb 2024
Requirements:
Additional Requirements:
∎ Age 24 to 30 years
∎ Must have strong communication skills both English & Bengali nice gestures & postures. (Written and spoken).
∎ Flexible for office working hours
∎ Must have strong communication skills both English & Bengali nice gestures & postures. (Written and spoken).
∎ Flexible for office working hours
Responsibilities & Context:
∎ Excellent knowledge about reservation & ticketing (preferred knowledge in galileo),
∎ Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
∎ Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
∎ Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
∎ Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash.
∎ Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
∎ Long term relationship buildup with client for future business.
∎ Any other job assigned by top management.
∎ Experience in web based airlines reservation systems.
∎ Take initiatives to achieve the sales & collection target of the company.
∎ Maintain relation / liaison with all air lines offices and air ticket agents
∎ Update information collected from airport for entrance and departure and related matters.
∎ Plan and produce a tactical sales call plan each week with an update of the previous week.
∎ Multi-functional skill is pre-requisite criteria for this position
∎ Job Location: House# 59, Block#C, Rd Number 4, 4th Floor, Huda Apartment, Dhaka 1213, Dhaka, Bangladesh
∎ Responsibilities:
∎ Excellent knowledge about reservation & ticketing (preferred knowledge in galileo),
∎ Ticketing: issue, re-issue, refund and manage flight tickets, and adherence to booking policies.
∎ Customer inquiries: respond promptly and professionally to customer inquiries regarding travel reservations, ticket changes, cancellations, and other travel-related concerns via phone, email, or chat.
∎ Travel information: provide customers with up-to-date and accurate travel information, including flight schedules, airline policies, baggage allowance, visa requirements, and other relevant details.
∎ Payment processing: handle payment processing for bookings, ensuring accuracy and security of financial transactions by cash.
∎ Customer feedback: actively seek customer feedback and suggestions to improve service quality and customer satisfaction.
∎ Long term relationship buildup with client for future business.
∎ Any other job assigned by top management.
∎ Experience in web based airlines reservation systems.
∎ Take initiatives to achieve the sales & collection target of the company.
∎ Maintain relation / liaison with all air lines offices and air ticket agents
∎ Update information collected from airport for entrance and departure and related matters.
∎ Plan and produce a tactical sales call plan each week with an update of the previous week.
∎ Multi-functional skill is pre-requisite criteria for this position
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Job Location: Dhaka (Banani)
Company Information:
∎ TBD HOLIDAYS
∎ House# 59, Road# 4, Block# C, Huda Apartment (4th Floor), Banani Model Town 1213 Dhaka, Dhaka Division, Bangladesh.
∎ TBD Holidays simplify this process for their customers in addition to providing consultation services and entire travel packages. We book flights, cruises, rental cars and hotels, as well as resort stays and events. TBD holidays cater to a wide demographic, serving both individuals and corporations.
Address::
∎ House# 59, Road# 4, Block# C, Huda Apartment (4th Floor), Banani Model Town 1213 Dhaka, Dhaka Division, Bangladesh.
∎ TBD Holidays simplify this process for their customers in addition to providing consultation services and entire travel packages. We book flights, cruises, rental cars and hotels, as well as resort stays and events. TBD holidays cater to a wide demographic, serving both individuals and corporations.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 5 Mar 2024
Category: Hospitality/ Travel/ Tourism
