Title: Air Ticketing & Reservation Officer
Company Name: Glory Holidays
Vacancy: 3
Age: 22 to 35 years
Job Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
· Proven experience in sales, preferably in the travel or tourism industry.
· Excellent communication, problem solving and negotiation skills.
· Strong customer service orientation.
· Proficient in Microsoft Office software
· Manage flight reservations, fare searches and ticket issuance using GDS systems (Amadeus, Sabre or Galileo)
· Process reissues, refunds, cancellations and itinerary modifications promptly.
· Communicate clearly with customers to confirm travel details, itineraries and booking oprions.
· Maintain updated booking logs, supplier invoices and ticket issuance records.
· Communicate with airlines and other partners for fare support, seat confirmation and group bookings.
· Follow company guidelines for pricing, commissions and refund processes.
· Stay updated on airline policies, fare changes and promotional offers.
· Free travel with groups
· Career growth in the travel & content industry.