Air Ticket Reservation Officer
Job Description
Title: Air Ticket Reservation Officer
Company Name: Nexus Overseas Ltd.
Vacancy: 10
Age: 22 to 35 years
Location: Dhaka
Salary: Tk. 15000 - 18000 (Monthly)
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Airline, Travel Agent, Tour Operator, Immigration/Visa Processing
Published: 8 Mar 2025
Education:
∎ Minimum HSC.
∎ GDS (Amadeus/Galileo/Sabre) Experience is a must.
∎ Minimum HSC.
∎ GDS (Amadeus/Galileo/Sabre) Experience is a must.
Requirements:
Additional Requirements:
∎ Age 22 to 35 years
∎ Excellent communication and interpersonal skills.
∎ Must have a 'Can Do Attitude'.
∎ You MUST have the habit of using your smartphone in a productive manner.
∎ You will have to follow-up on travel status and stay in touch with the clients through Email and WhatsApp until the completion of travel, even after the travel (in case of lost baggage etc.).
∎ Excellent communication and interpersonal skills.
∎ Must have a 'Can Do Attitude'.
∎ You MUST have the habit of using your smartphone in a productive manner.
∎ You will have to follow-up on travel status and stay in touch with the clients through Email and WhatsApp until the completion of travel, even after the travel (in case of lost baggage etc.).
Responsibilities & Context:
∎ Customer Inquiries: Respond promptly and professionally to customer questions about travel reservations, ticket modifications, cancellations, and other travel-related concerns through phone, email, or chat.
∎ Air Ticketing: Air ticketing responsibilities typically fall under the duties of travel agents, airline ticketing agents, or customer service representatives.
∎ Visa Processing: Visa processing responsibilities typically involve assisting individuals or corporate clients in obtaining the necessary travel visas. These responsibilities are usually handled by travel agencies, visa consultants, or immigration professionals.
∎ Travel Information: Provide customers with accurate, up-to-date info on flight schedules, airline policies, baggage allowances, visa requirements, and other essential travel details.
∎ Payment Processing: Process booking payments, ensuring the accuracy and security of all financial transactions, including cash payments.
∎ Customer Feedback: Proactively seek feedback and suggestions from customers to enhance service quality and improve overall customer satisfaction.
∎ Communication with stakeholders: With travel agencies, OTAs, Airlines and GDS personnel.
∎ Interpreting IATA and ATAB regulations.
∎ Maintain all IATA accreditation documents
∎ A qualified Airline Reservation Executive who is responsible for Airlines ticketing, reservation creating PNR adherence to booking policies, issuing & reissuing tickets using IATA GDS (Sabre / Galileo / Amadeus), manage bookings.
∎ Job Responsibilities:
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Lucrative Incentive
∎ Lucrative Incentive
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Nexus Overseas Ltd.
∎ These agencies offer a wide range of travel-related services, including flight bookings, visa assistance, and sometimes even customized itineraries.
∎ www.nexusoverseasltd.com
∎ We offer a wide range of travel-related services, including flight bookings, visa assistance, and sometimes even customized itineraries.
Address::
∎ These agencies offer a wide range of travel-related services, including flight bookings, visa assistance, and sometimes even customized itineraries.
∎ www.nexusoverseasltd.com
∎ We offer a wide range of travel-related services, including flight bookings, visa assistance, and sometimes even customized itineraries.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 16 Mar 2025
Category: Hospitality/ Travel/ Tourism
