Air Ticket Reservation Officer

Job Description

Title: Air Ticket Reservation Officer

Company Name: Himalay Tours & Travels

Vacancy: 1

Age: 26 to 32 years

Location: Dhaka (Uttara)

Salary: Negotiable

Experience:
∎ 3 to 4 years
∎ The applicants should have experience in the following business area(s):Travel Agent

Published: 4 Mar 2025

Education:
∎ Bachelor/Honors
∎ NO DEGREE is required, as long as you have the necessary knowledge, skills and experiences.

Requirements:

Additional Requirements:
∎ Age 26 to 32 years
∎ Excellent communication and interpersonal skills.
∎ Must have a 'Can Do Attitude'

Responsibilities & Context:
∎ Customer Inquiries: Respond promptly and professionally to customer questions about travel reservations, ticket modifications, cancellations, and other travel-related concerns through phone, email, or chat.
∎ Travel Information: Provide customers with accurate, up-to-date info on flight schedules, airline policies, baggage allowances, visa requirements, and other essential travel details.
∎ Payment Processing: Process booking payments, ensuring the accuracy and security of all financial transactions, including cash payments.
∎ Customer Feedback: Proactively seek feedback and suggestions from customers to enhance service quality and improve overall customer satisfaction.
∎ Communication with stakeholders: With travel agencies, OTAs, Airlines and GDS personnel.
∎ Interpreting IATA and ATAB regulations.
∎ Maintain all IATA accreditation documents.
∎ ·
∎

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Uttara)

Company Information:
∎ Himalay Tours & Travels
∎ sector -15,road 3/b, west side uttara

Address::
∎ sector -15,road 3/b, west side uttara

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 14 Mar 2025

Category: Hospitality/ Travel/ Tourism