Job Description
Title: Air Ticket Reservation Officer
Company Name: Himalay Tours & Travels
Vacancy: 1
Age: 26 to 32 years
Location: Dhaka (Uttara)
Salary: Negotiable
Experience:
∎ 3 to 4 years
∎ The applicants should have experience in the following business area(s):Travel Agent
Published: 4 Mar 2025
Education:
∎ Bachelor/Honors
∎ NO DEGREE is required, as long as you have the necessary knowledge, skills and experiences.
Requirements:
Additional Requirements:
∎ Age 26 to 32 years
∎ Excellent communication and interpersonal skills.
∎ Must have a 'Can Do Attitude'
Responsibilities & Context:
∎ Customer Inquiries: Respond promptly and professionally to customer questions about travel reservations, ticket modifications, cancellations, and other travel-related concerns through phone, email, or chat.
∎ Travel Information: Provide customers with accurate, up-to-date info on flight schedules, airline policies, baggage allowances, visa requirements, and other essential travel details.
∎ Payment Processing: Process booking payments, ensuring the accuracy and security of all financial transactions, including cash payments.
∎ Customer Feedback: Proactively seek feedback and suggestions from customers to enhance service quality and improve overall customer satisfaction.
∎ Communication with stakeholders: With travel agencies, OTAs, Airlines and GDS personnel.
∎ Interpreting IATA and ATAB regulations.
∎ Maintain all IATA accreditation documents.
∎ ·
∎
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Uttara)
Company Information:
∎ Himalay Tours & Travels
∎ sector -15,road 3/b, west side uttara
Address::
∎ sector -15,road 3/b, west side uttara
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 14 Mar 2025
Category: Hospitality/ Travel/ Tourism
