Title: Administrator, Routing & Switching
Company Name: Artisan Outfitters Ltd.
Vacancy: 1
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc)
∎ Skills Required: Networking Skills
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following business area(s):
Computer Hardware/Network Companies
Job Responsibilities:
∎ Provides leadership in network operations support in a 24/7 operating environment.
∎ Exercises leadership and day-to-day management of network engineers in operations team
∎ Serves as the manager-level escalation point for network operations and manages staff that responds and resolves all network infrastructure operational issues
∎ Managing the operation and maintenance of all technologies necessary to expand and evolve the network to meet customer demand for new and improved service offerings.
∎ Leads team of technical (IP/Transport) engineers with the goal of restoring service with urgency.
∎ Planning network infrastructure for new applications and services
∎ Meets very aggressive network availability, MTTR, and ticket handling objectives while providing hands-on leadership during network events.
∎ Drives technical staff to monitor and resolve customer
∎ Communicate effectively with the ability to work in a team environment.
∎ Escalation point of contact for all major issues.
∎ Responsible for staying on top of all event, incident, and requests/change management for their disciple.
∎ Ensures timely and accurate notification of network issues are being communicated to the business and that all outages are being escalated accordingly with carrier and partners.
∎ Ensures that all process and procedures have been implemented, understood and followed for their responsible shift.
∎ Ability to multi-task and solve multiple trouble issues simultaneously in a high stress environment.
∎ Ensure all Root Cause Analysis (RCAs) are completed accurately and timely, with the ability to present to executive leadership.
Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ 8 to 10 year(s)
∎ The applicants should have experience in the following business area(s):
∎ Telecommunication, Software Company, ISP
∎ 10 years experience in IP-core network/ISP network administration
∎ 6+ years experience in managing technical teams
∎ Ability to supervise and motivate others
∎ Demonstrated ability to multi-task and manage multiple initiatives/projects in the execution of daily operations
∎ Experience with infrastructure/network operations support
∎ In-depth knowledge of network infrastructure devices i.e. routers, Switch, OLT
∎ Strong customer-focus skills with ability to recognize customer requirements, assist customer in achieving their goals, manage customer expectations and consistently achieve high customer satisfaction
∎ Advanced ability to isolate and troubleshoot failed equipment, facility issues and other components of network (Cisco, Juniper networking devices and Optical Networking)
∎ Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IP core network hardware and software
∎ Highly skilled in analysis of and documentation of root-cause analysis
∎ Advanced knowledge of tools used in monitoring the network
∎ Strong knowledge in the TCP/IP protocol suite routing protocols, security technology and Internet core systems
∎ Knowledge in Network security, DDoS
∎ Relevant network professional certifications, such as: JNCP-SP/CCNP
∎ ITIL certification will add value
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 31 Aug 2020
Company Information:
∎ 20 Aug 2020
∎ Artisan Outfitters Ltd.
∎ Address : 348/B, Tejgaon Industrial Area,
∎ Web : www.artisanclick.com
∎ Business : ARTISAN has a strong reputation and one of the top fashion houses from the inception of its operation in the country. It was established in the year 2007 as a retails chain outlet with an aim to serve the nation professionally in the fields of retail and corporate market. Over the years we have completed a strong retail channel in the market. Since2007 Artisan continues to strive for providing reliable, efficient and cost-effective retail channel for customers. We are committed to follow quality, compliance and client’s ultimate satisfaction. It has largest independent corporate setup in Dhaka with full infrastructural facilities. Presently we are operating 18 branches Dhaka, Chittagong, Sylhet, Bogura along with one factory and 3 ware houses. This is worth mentioning that ARTISAN Considering the market thrust and emphasizing on service and quality.
Category: IT/Telecommunication