Waiter/ Waitress

Job Description

Title: Waiter/ Waitress

Company Name: Heritage Resort

Vacancy: Not specific

Job Location: Narsingdi (Narsingdi Sadar)

Employment Status: Full-time

Educational Requirements:
∎ HSC

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following business area(s): Hotel, Resort, Restaurant

Job Responsibilities:
∎ Able to prepare all Food and beverage mise-en-place duties prior to service.
∎ Able to provide a warm welcome and fond farewell to the guests.
∎ Greet guests according to the standards to ensure superior service.
∎ Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
∎ Possess good knowledge of a different kind of silverware.
∎ Good knowledge in maintaining all type of silverware and E.P.N.S ware (Electro Plated Nickel Silver) used in the restaurant for food and beverage service.
∎ Set up the restaurant according to the table plan, cover layout and standards defined by the hotel's management.
∎ Make sure all assigned duties prior to service are completed.
∎ Attend service briefings prior to each meal period.
∎ Know the restaurant menu and Specials of the day.
∎ Greet and seat guests.
∎ Offer Menu and Wine List and attend to napkins.
∎ Take Food and Beverage orders.
∎ Serve Food and Beverage orders.
∎ Check and clear Waiter's station during and after service.
∎ If required assist in bringing food from kitchen to the guest ensuring accuracy and timeliness.
∎ Handle all guest complaints in a professional manner.
∎ Clear soiled silverware and any other operating equipment to designated wash-up/storage area.
∎ Able to generate the final bill from the POS system and offer to guest settlement.
∎ To clear and re-set tables according to instructions.
∎ To clean all soiled linen to the designated area.
∎ Report any theft or damages to Manager/ Assistant Manager.
∎ Report to Restaurant Manager/ Assistant Manager before completion of the shift.
∎ Help other areas of the restaurant such as answering telephones and completing financial transactions.
∎ Print closing report and drop the cash with the front office/accounts department.
∎ Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
∎ Able to report for duty punctually, wearing a correct and clean uniform and name badge at all times.
∎ Able to have a complete understanding of the Restaurant's operating policies and procedures.
∎ Able to maintain a high standard of personal appearance and hygiene at all times.
∎ Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
∎ Assist in stocking linens, china, glass, silver, and food items for service.
∎ Assist in preparation of smaller items such as toast, soup, or beverages.
∎ Able to carry out other reasonable duties and responsibilities as assigned.

Additional Requirements:
∎ Age at least 18 years
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Accommodation and other facilities as per policy.

Application Deadline: 3 Oct 2020

Company Information:
∎ 6 Sep 2020
∎ Heritage Resort
∎ Address : Bagan Bari, Madhabdi, Narsingdi 1604
∎ Web : http://www.heritageresortbd.com/
∎ Business : The blessing of nature is so generous that gives comfort to all five senses, where no noise bothers, chirping delights and solitary ambience keep in calm and quiet mood, no sound pollution at all. The location gives full privilege to do work in serene and sound mind. Heritage Resort, Madhabdi, Narsingdi has exceedingly appropriate arrangements for seminar, training, workshop and all other corporate event programs. This place is fully restricted to unauthorized people.

Category: Hospitality/ Travel/ Tourism

Source: bdjobs.com

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