Waiter
Job Description
Title: Waiter
Company Name: Best Western Plus Maya
Vacancy: Undefined
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Able to provide a warm welcome and fond farewell to the guests.
∎ Greet guests according to the standards to ensure superior service.
∎ Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
∎ Possess good knowledge of a different kind of silverware.
∎ Good knowledge in maintaining all type of silverware and E.P.N.S ware (Electro Plated Nickel Silver) used in the restaurant for food and beverage service.
∎ Set up the restaurant according to the table plan, cover layout and standards defined by the hotel's management.
∎ Make sure all assigned duties prior to service are completed.
∎ Attend service briefings prior to each meal period.
∎ Know the restaurant menu and Specials of the day.
∎ Greet and seat guests.
∎ Offer Menu and Wine List and attend to napkins.
∎ Take Food and Beverage orders.
∎ Serve Food and Beverage orders.
∎ Check and clear Waiter's station during and after service.
∎ If required assist in bringing food from kitchen to the guest ensuring accuracy and timeliness.
∎ Handle all guest complaints in a professional manner.
∎ Clear soiled silverware and any other operating equipment to designated wash-up/storage area.
∎ Able to generate the final bill from the POS system and offer to guest settlement.
∎ To clear and re-set tables according to instructions.
∎ To clean all soiled linen to the designated area.
∎ Report any theft or damages to Manager/ Assistant Manager.
∎ Report to Restaurant Manager/ Assistant Manager before completion of the shift.
∎ Help other areas of the restaurant such as answering telephones and completing financial transactions.
∎ Print closing report and drop the cash with the front office/accounts department.
∎ Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
∎ Close the shift at the POS terminal.
∎ Able to report for duty punctually, wearing a correct and clean uniform and name badge at all times.
∎ Able to have a complete understanding of the Restaurant's operating policies and procedures.
∎ Must participate in staff training and briefings.
∎ Able to maintain a good teamwork relationship with colleagues.
∎ Able to maintain a high standard of personal appearance and hygiene at all times.
∎ Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
∎ Assist in stocking linens, china, glass, silver, and food items for service.
∎ Assist in preparation of smaller items such as toast, soup, or beverages.
∎ Able to carry out other reasonable duties and responsibilities as assigned.
Additional Requirements:
∎ Age 20 to 32 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Application Deadline: May 27, 2019
Company Information:
∎ Best Western Plus Maya
∎ Address : Plot # 1C & 2C, Road 17-18, Kabi Farooq Sharoni, Nikunja - 2, Dhaka 1229
∎ Web : www.bwplusmaya.com
∎ Business : Best Western Plus Maya , the finest 4-Star Hotel in Beautiful Bangladesh, is being operated by Best Western Hotels & Resorts. over 4700 upscale and luxury hotels & resorts in 109+ countries.
Category: Hospitality/ Travel/ Tourism
