Recreation Supervisor/ Asst. Manager
Job Description
Title: Recreation Supervisor/ Asst. Manager
Company Name: Best Western Plus Maya
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Minimum Requirement HSC.
∎ Educational qualifications may be relaxed for experienced persons.
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Welcoming guests, answering phones, booking appointments, checking guests in and out of the facility, and completing all shift reports and paperwork.
∎ Should have local contact of the spa user and keep tracking all day-to-day spa users.
∎ Honest, dedicated, Target-oriented, and make sure to achieve the monthly budget.
∎ Responsible for operational duties related to spa retail.
∎ Train Spa staff by making sure staff knows the product on the floor, coordinating with vendors/designers who can provide training and sales support, and coordinating with the buying team to provide support in this area.
∎ Coordination of vendor setup, purchasing, and receiving as it pertains to the retail operation
∎ Sourcing Products when applicable.
∎ Implementing new procedures for Spa Coordinators and Spa Attendants to improve productivity and service delivery in regards to the retail operation
∎ Monitoring Spa Coordinator and Spa Attendant performance and providing feedback
∎ Monitoring the guest areas of the spa to ensure that the front desk, spa lounge, locker areas, and fitness facilities are at all times neat, orderly, and well stocked.
∎ Completing as-needed special tasks deemed necessary by Spa Management promptly.
∎ The ability to help in the process of interviewing and selecting job applicants supervise, discipline, and give performance evaluations for your department's employees.
∎ The ability to be responsible for the administration of goods, requisitions, inventories, storage, and cost-effective usage of all department-related materials and assets, according to standards to ensure smooth operation
∎ Work daily shifts at the Spa Front Desk, Spa service support, or Spa Reservations.
∎ Ensure the overall smooth daily operation of the guest check-in process at the Spa Front Desk and the total overall guest experience.
∎ Develop, abide by, and enforce standard operating procedures for the Spa Front Desk, Spa Reservation, and Spa Concierge staff
∎ Maintain Spa cleanliness and organization in the front and back of the house by reporting to appropriate persons on a timely basis.
∎ Apply suggestive selling techniques to enhance the spa revenue.
Additional Requirements:
∎ Age 24 to 34 years
∎ Only females are allowed to apply
∎ Participate in regular staff meetings to keep employees informed of hotel policies and changes in ways to increase sales and service
∎ Skills Required: Computer skills, Effective Communication, teamwork
∎ Minimum 2 years spa experience working in a customer-orientated environment required
∎ Must be flexible and cooperative
∎ 1-year supervisory experience in a resort spa preferred
∎ Two years in a Spa or Salon in a major hotel/resort complex
∎ Has 2 to 3 years of relevant experience in the Spa in a luxury hotel
∎ Possesses beautician, aesthetician, and or therapist certification
∎ Must have excellent communication skills in the English language and customer service.
∎ Be upbeat, have fun, and be the ultimate team player
∎ Must be able to communicate effectively with the team and guests
∎ Able to diffuse guest-related issues promptly
∎ Experience in spa environment preferred but not required
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2 (Yearly)
∎ Lunch Facilities: Meals on duty
∎ Weekly day off, Company Dress and others benefits as per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Jan 2024
Company Information:
∎ 20 Dec 2023
∎ Best Western Plus Maya
∎ Business : Best Western Plus Maya , the finest 4-Star Hotel in Beautiful Bangladesh, is being operated by Best Western Hotels & Resorts. over 4700 upscale and luxury hotels & resorts in 109+ countries.
Category: Hospitality/ Travel/ Tourism
:
Deadline Expired on 19th Jan 2024
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