User Operations

Job Description

Title: User Operations

Company Name: Netsar (SG) PTE.LTD

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Relation, customer services, Customer Support/ Client Service

Job Responsibilities:
∎ - Knows Bigo Live app very well. Advanced in features and how to play livestreaming, understand the needs and psychology of VIP users.
∎ - Responsible for building contacts with VIP users, collecting, compiling, analyzing and managing user information.
∎ - Distinguish services for VIP users, answer questions and maintain good communication with users.
∎ - Continue to follow VIP user conditions every day, and create strategies to maintain and increase user activity and guide in refilling.
∎ - Coordinate and analyze various effective activities that are in accordance with the policies / plans of the operational team, and also help the operational team to gather questions and feedback from VIP users.

Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Weekly 2 holidays

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Apr 2021

Company Information:
∎ 7 Apr 2021
∎ Netsar (SG) PTE.LTD
∎ Address : House 22, road 99. Gulshan -2. Dhaka 1212
∎ Web : www.bigo.sg
∎ Business : We are an entertainment app based company with headquarters in Singapore.

Category: Media/Advertisement/Event Mgt.

Source: bdjobs.com

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