Social Media & Training Coordinator

Job Description

Title: Social Media & Training Coordinator

Company Name: EBS Bangladesh (Pvt) Ltd

Vacancy: 1

Age: At least 23 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-08-10

Application Deadline: 2026-09-09

Education:

• Bachelor/Honors

• Bachelor degree in any discipline.

• Age At least 23 years

Employment Status: Permanent

Job Responsibilities:

Social Media & Digital Communication

• Manage and maintain the company’s social media accounts, including Facebook, LinkedIn, Instagram, and other relevant digital platforms.

• Develop and maintain a monthly social media content calendar in line with the company’s business objectives, services, training programs, events, and brand positioning.

• Create, coordinate, and publish engaging content, including posts, captions, graphics, short videos, announcements, industry updates, training promotions, and company achievements.

• Coordinate with internal teams to collect relevant information, photographs, success stories, service updates, client achievements, training activities, and other materials for social media communication.

• Ensure all published content is accurate, professional, timely, and consistent with the company’s brand image and communication guidelines.

• Monitor social media platforms and respond professionally to comments, messages, inquiries, and other audience interactions.

• Research relevant industry trends, competitor activities, hashtags, keywords, and social media trends to improve online visibility and engagement.

• Support the promotion of EBS services, training programs, workshops, seminars, events, and other business initiatives through social media and other digital channels.

• Monitor social media performance and prepare periodic reports covering reach, engagement, followers, inquiries, and other relevant performance indicators.

Training Coordination

• Coordinate the planning and implementation of training programs, workshops, seminars, webinars, and other learning activities conducted by EBS and EBS Academy.

• Coordinate with trainers, participants, clients, and internal teams to ensure smooth and timely delivery of training programs.

• Manage training schedules, participant registration, attendance, training materials, venue arrangements, online meeting links, refreshments, and other logistical requirements, as applicable.

• Communicate with prospective and confirmed participants regarding training schedules, registration, fees, payment status, joining instructions, course requirements, and other relevant information.

• Prepare and maintain training-related documents, including registration forms, participant lists, attendance records, evaluation forms, certificates, feedback records, and training reports.

• Support trainers by ensuring that required training materials, presentations, handouts, assessment papers, and other resources are available before the training.

• Follow up with participants after training to collect feedback, evaluate participant satisfaction, and maintain appropriate records.

• Assist in preparing and distributing training certificates and other relevant documents in a timely manner.

• Maintain an updated database of participants, clients, trainers, training programs, and training-related activities.

• Support marketing and promotional activities for upcoming training programs through social media, email, WhatsApp, and other appropriate communication channels.

• Monitor training inquiries and follow up with potential participants and clients to support training enrollment and business development.

• Prepare periodic training activity reports for management, including participant numbers, completed programs, upcoming programs, feedback, and other relevant information.

General Responsibilities

• Maintain professional communication with clients, participants, trainers, suppliers, and other stakeholders.

• Maintain confidentiality and proper records of company, client, participant, and training-related information.

• Stay updated on relevant digital marketing practices, social media trends, training coordination practices, and industry developments.

• Support other administrative, marketing, business development, and coordination activities as assigned by management.