Telesales / Telemarketing Executive
Job Description
Title: Telesales / Telemarketing Executive
Company Name: CASA BPO
Vacancy: --
Age: 20 to 45 years
Location: Anywhere in Bangladesh
Salary: Tk. 8000 - 15000 (Monthly)
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Call Center
Published: 12 Apr 2025
Education:
∎ Diploma
Requirements:
Additional Requirements:
∎ Age 20 to 45 years
∎ Language Proficiency: Fluent in both Bengali and English to effectively communicate with our customers in these languages.
∎ Strong Communication Skills: Excellent phone etiquette, active listening skills, and the ability to persuade and influence potential customers.
∎ Sales-Oriented: Proven track record of meeting or exceeding sales targets, with a passion for driving results.
∎ Tech-Savvy: Comfortable using software and other sales tools to track leads, manage customer data, and report on performance.
∎ Self-Motivated & Goal-Driven: Ability to work independently and take ownership of assigned sales goals and objectives.
∎ Professionalism & Positivity: A professional and positive attitude when interacting with customers, along with the ability to handle rejection and stay motivated.
∎ Adaptability: Ability to adapt to changing customer needs and market trends.
∎ Basic Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), email, and other digital communication platforms.
Responsibilities & Context:
∎ Outbound Sales Calls: Conduct outbound calls to prospective customers, introduce our products/services, and generate leads or close sales.
∎ Customer Engagement: Manage and grow relationships with key clients by identifying their needs and handle complaint
∎ Product Knowledge: Maintain up-to-date knowledge of our products/services to confidently answer customer queries and effectively pitch offerings.
∎ Achieve Sales Targets: Meet or exceed daily, weekly, and monthly sales goals and KPIs set by the team leader / sales manager.
∎ Customer Retention: Follow up with existing customers, offer new products, services, or promotional deals, and maintain high levels of customer satisfaction.
∎ Database Management: Update and maintain accurate customer information in our CRM system, ensuring all sales activities are logged and tracked.
∎ Reporting: Provide regular updates on sales performance, challenges, and feedback from customers to the team leader or manager.
∎ Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and contribute to overall business success.
∎ This position requires strong communication skills, with the ability to engage potential customers and build lasting relationships. The ideal candidate will be fluent in both Bengali and English.
∎ Responsibilities:
∎ Outbound Sales Calls: Conduct outbound calls to prospective customers, introduce our products/services, and generate leads or close sales.
∎ Customer Engagement: Manage and grow relationships with key clients by identifying their needs and handle complaint
∎ Product Knowledge: Maintain up-to-date knowledge of our products/services to confidently answer customer queries and effectively pitch offerings.
∎ Achieve Sales Targets: Meet or exceed daily, weekly, and monthly sales goals and KPIs set by the team leader / sales manager.
∎ Customer Retention: Follow up with existing customers, offer new products, services, or promotional deals, and maintain high levels of customer satisfaction.
∎ Database Management: Update and maintain accurate customer information in our CRM system, ensuring all sales activities are logged and tracked.
∎ Reporting: Provide regular updates on sales performance, challenges, and feedback from customers to the team leader or manager.
∎ Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and contribute to overall business success.
Compensation & Other Benefits:
∎ Performance bonus
∎ Basic + Commission Work From Home Competitive salary and attractive commissions. Career development and growth opportunities within the company. A supportive and collaborative work environment. Ongoing training and development to improve sales skills and product knowledge.
Workplace:
∎ Work from home
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Job Highlights:
∎ We are seeking a highly motivated and results-driven Telesales / Telemarketing Executive to join our dynamic team.
Company Information:
∎ CASA BPO
∎ E-03-02, 2ND FLOOR, BLOCK E,
PACIFIC PLACE COMMERCIAL CENTRE,
JALAN PJU 1A/4, ARA DAMANSARA
PETALING JAYA
SELANGOR, Malaysia
∎ Casa BPO is a leading provider of BPO services, strategically located in South Asia, Colombo, Sri Lanka. Our organization is an Authorized Person, approved by the Colombo Port City Economic Commission (CPCEC), operating under its progressive regulatory framework. This enables us to deliver world-class outsourcing solutions while leveraging the benefits of a highly skilled workforce, competitive costs, and excellent connectivity with global markets.
We specialize in delivering customized solutions that drive business efficiency and growth. With a dedication to quality and innovation, Casa BPO supports companies across various sectors, from customer service to back-office operations. We are committed to being a trusted partner, enabling businesses to focus on their core goals while we handle their operational needs.
Address::
∎ E-03-02, 2ND FLOOR, BLOCK E,
PACIFIC PLACE COMMERCIAL CENTRE,
JALAN PJU 1A/4, ARA DAMANSARA
PETALING JAYA
SELANGOR, Malaysia
∎ Casa BPO is a leading provider of BPO services, strategically located in South Asia, Colombo, Sri Lanka. Our organization is an Authorized Person, approved by the Colombo Port City Economic Commission (CPCEC), operating under its progressive regulatory framework. This enables us to deliver world-class outsourcing solutions while leveraging the benefits of a highly skilled workforce, competitive costs, and excellent connectivity with global markets.We specialize in delivering customized solutions that drive business efficiency and growth. With a dedication to quality and innovation, Casa BPO supports companies across various sectors, from customer service to back-office operations. We are committed to being a trusted partner, enabling businesses to focus on their core goals while we handle their operational needs.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 12 May 2025
Category: Marketing/Sales
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