Telesales Executive (Skincare Products)

Job Description

Title: Telesales Executive (Skincare Products)

Company Name: Kinetix BD

Vacancy: 3

Age: 22 to 35 years

Job Location: Dhaka (Dhanmondi)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Software Company

• Bachelor/Honors

• Graduates from any discipline are encouraged to apply.

• At least 3 years
• The applicants should have experience in the following business area(s): Software Company

• Age 22 to 35 years
• Only Female

Competencies We Expect:

• Customer Focus: Maintain a positive attitude and prioritize customer satisfaction in a fast-paced environment, with a specific focus on skincare needs.
• Negotiation and Problem-Solving: Demonstrate strong negotiation skills and the ability to solve problems effectively, particularly in skincare product sales.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey skincare product information clearly and persuasively.
• Sales Expertise: In-depth understanding of tele sales processes, with specific experience in selling skincare products.
• Team Player: Ability to work collaboratively with team members to achieve common goals.
• Initiative: Proactively take steps to achieve sales targets and improve processes, particularly in the skincare niche.
• Planning & Organizing: Strong organizational skills with the ability to plan and manage tasks effectively to maximize sales opportunities.
• Willingness to Learn: Eager to learn and grow within the role, staying updated on the latest skincare products and trends.

Company Overview: eMartway Skincare is a leading e-commerce company specializing in premium skincare products. Our focus on quality, trust, and customer care sets us apart in the industry. We are seeking a motivated and experienced Tele sales Executive with expertise in skincare product sales to join our dynamic team and drive our sales efforts forward.

Job Responsibilities:

• Achieving Sales Targets: Consistently meet and exceed sales goals, demonstrating expertise in selling skincare products.
• Client Meetings: Conduct virtual meetings with clients to build strong relationships, provide skincare advice, and drive sales.
• Call Handling: Proactively make and take calls to engage with potential and existing customers, providing tailored skincare solutions.
• Product Presentation: Effectively present and demonstrate skincare products, highlighting their benefits and suitability to customer needs.
• Order Processing: Professionally process orders in accordance with company guidelines, ensuring a smooth and satisfying customer experience.
• Customer Inquiries: Address and resolve customer questions regarding skincare products and services with knowledge and empathy.
• Team Coordination: Report to and coordinate with the team leader to align sales activities with company objectives.
• Performance Review: Regularly review and assess sales performance to identify areas for improvement and implement strategies to enhance results.

Annual Salary Increment: Yearly salary increase based on performance. Festival Bonuses: Two festival bonuses annually. Free Snacks: Complimentary evening snacks. Beverages: Free tea and coffee available throughout the day. Entertainment and Leave: Yearly Tour Allowance: Financial support for annual tours. Event Celebrations: Participation in company events and celebrations.