Team Leader – Merchant Cash Advance (Telemarketing)

Job Description

Title: Team Leader – Merchant Cash Advance (Telemarketing)

Company Name: TechSoldier BPO

Vacancy: 1

Age: 25 to 40 years

Job Location: Dhaka (Pallabi)

Salary: Tk. 22000 - 26000 (Monthly)

Experience:

  • 3 to 7 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center


Published: 2025-08-12

Application Deadline: 2025-09-10

Education:
    • Bachelor/Honors
    • Masters

“Candidates with extensive Merchant Cash Advance experience will be considered regardless of formal educational qualifications.”



Requirements:
  • 3 to 7 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center


Skills Required: Excellent communication skill,Excellent English Proficiency ,Microsoft Office,People Management skill,Team Leadership

Additional Requirements:
  • Age 25 to 40 years


Responsibilities & Context:
  • Lead and manage a team of MCA telemarketing agents to consistently achieve and exceed sales targets.

  • Conduct live call monitoring, provide real-time coaching, and ensure adherence to scripts and compliance standards.

  • Deliver structured training programs for both new hires and existing agents to enhance skills and closing rates.

  • Maintain a high-energy, disciplined, and results-oriented sales floor environment.

  • Support agents with high-value or complex calls to increase conversions.

  • Track, analyze, and report team performance metrics, implementing strategies for continuous improvement.

  • Foster a culture of professionalism, accountability, and high performance.



Job Other Benifits:
  • T/A,Tour allowance,Performance bonus,Weekly 2 holidays
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Marketing/Sales

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