Title: Team Leader – Merchant Cash Advance (Telemarketing)
Company Name: TechSoldier BPO
Vacancy: 1
Age: 25 to 40 years
Job Location: Dhaka (Pallabi)
Salary: Tk. 22000 - 26000 (Monthly)
Experience:
“Candidates with extensive Merchant Cash Advance experience will be considered regardless of formal educational qualifications.”
Lead and manage a team of MCA telemarketing agents to consistently achieve and exceed sales targets.
Conduct live call monitoring, provide real-time coaching, and ensure adherence to scripts and compliance standards.
Deliver structured training programs for both new hires and existing agents to enhance skills and closing rates.
Maintain a high-energy, disciplined, and results-oriented sales floor environment.
Support agents with high-value or complex calls to increase conversions.
Track, analyze, and report team performance metrics, implementing strategies for continuous improvement.
Foster a culture of professionalism, accountability, and high performance.
| University | Percentage (%) |
|---|---|
| National University | 10.46% |
| University of Dhaka | 5.23% |
| 3.27% | |
| Jahangirnagar University | 2.61% |
| Mohammadpur Kendriya College | 1.96% |
| United International University | 1.96% |
| Bhola Government College | 1.96% |
| Dhaka College | 1.31% |
| Bangladesh University of Professionals (BUP) | 1.31% |
| Shanto-Mariam University of Creative Technology | 1.31% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 69.28% |
| 31-35 | 22.22% |
| 36-40 | 6.54% |
| 40+ | 1.31% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 0.78% |
| 20K-30K | 90.63% |
| 30K-40K | 5.47% |
| 40K-50K | 3.13% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 14.38% |
| 0.1 - 1 years | 11.11% |
| 1.1 - 3 years | 13.73% |
| 3.1 - 5 years | 22.22% |
| 5+ years | 38.56% |