Title: Tale-Sales Agent
Company Name: Al islah
Vacancy: 4
Age: 20 to 35 years
Job Location: Dhaka, Dhaka (Demra)
Salary: Tk. 12000 - 20000 (Monthly)
Experience:
Skills & Area of Expertise:
Tele-sales & Telemarketing
Sales & Lead Conversion
Customer Relationship Management
Customer Handling
Sales Communication
Product Presentation
Sales Closing Techniques
Objection Handling
Upselling & Cross-selling
Negotiation Skills
Active Listening
Persuasive Communication
Follow-up & Lead Management
Target-oriented Sales
Basic Computer & CRM Skills
Order Taking & Order Management
Call existing customers and introduce relevant Khidmah Shop products based on their previous purchase and needs.
Understand customer requirements through effective conversation and recommend suitable products.
Clearly communicate product features, benefits, price, and offers to customers.
Convert customer conversations into confirmed orders through effective sales techniques.
Handle customer questions, objections, and concerns professionally.
Follow up with interested customers and potential leads when required.
Cross-sell and upsell relevant products without creating pressure on customers.
Maintain accurate records of calls, orders, follow-ups, and customer feedback.
Achieve assigned daily/monthly sales and order targets.
Coordinate with the Customer Service, Order Processing, and Operations teams to ensure smooth order fulfillment.
Maintain professional communication and represent the Khidmah Shop brand positively in every customer interaction.
Follow company sales guidelines, scripts, policies, and customer communication standards.
Continuously improve sales, communication, product knowledge, and customer-handling skills.
This is a Telesales-focused position, not a traditional customer service role. The primary responsibility is to communicate with customers, understand their needs, recommend the right products, and generate sales while maintaining customer trust and a positive brand experience.
Candidates with previous Call Center, Telemarketing, Customer Service, or Telesales experience will be preferred.