Supervisor - Laundry

Job Description

Title: Supervisor - Laundry

Company Name: Sheraton Dhaka

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ Manage overall daily operations of the Linen and Laundry Room.
∎ Ensure quality controls are in place for all linen processes, rejecting any exceptions.
∎ Responsible for maintaining the cleanliness of the linen area.
∎ Assist the Laundry associates and Housekeepers on their day-to-day duties.
∎ Oversee the loading of carts and place them accurately as requested.
∎ Oversee in getting filled linen carts to designated areas.
∎ Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.
∎ Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged (linen as well as uniforms).
∎ Report to Laundry / Housekeeping Manager in case any uniforms need to be discarded or replenished.
∎ Ensure that linen and uniforms are properly stored and recorded.
∎ Ensure that the proper procedure is followed when linen or uniform needs to be discarded.
∎ Ensure that all uniforms are ready for special events as well as for any seasonal events.
∎ Ensure proper loading and unloading of dryers, and also setting the proper temperature for different items that require drying.
∎ Receive records and oversee the sorting of clean uniforms from laundry and arrange them properly on the shelves and racks.
∎ Ensure team members adhere to all Health and Safety Regulations.
∎ Keep and update the Laundry/linen productivity report on a daily basis.
∎ Take linen that is spotted out and place separately for re-washing or special treatments.
∎ Any linen which is torn is placed separately and returned to the Linen room for repair.
∎ Keeps linen for all different departments separate.
∎ Issue linen to Food & Beverage outlets as per requisitions.
∎ Issue uniform to all employees and maintain uniform records.
∎ Oversee the issuing of linen via the hotel requisition system.
∎ Check all uniform for any loose buttons and hems and give to the tailor for mending.
∎ Attends and participates in in-service education classes, on-the-job training programs, etc.
∎ Schedules preventative maintenance of laundry equipment and co-ordinate with the engineering department for any maintenance issues.
∎ Recommends equipment, linen, and chemical purchasing needs to Department Head in budget preparation.
∎ Assists in standardizing the method in which laundry tasks will be performed.
∎ Makes recommendations to the Laundry Manager / Executive Housekeeper.
∎ Manage customer service issues quickly and effectively.
∎ Responsible for the proper running of equipment and proper amounts of chemicals.
∎ Train, develop, and appraise the laundry team and Carry out stock takes as per management policy.
∎ Assists in the recruitment and selection of laundry personnel.
∎ Assigns schedules and duties to laundry staff as per business needs.
∎ Assists in determining staffing requirements necessary to meet the Laundry Department's needs.
∎ Performs other duties as assigned and able to carry out any other reasonable task set by the hotels' management.

Additional Requirements:
∎ Age 28 to 40 years
∎ Worked in a similar position in any 5-star standard hotel will be an added advantage.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Service Charge as per the Sheraton Dhaka policy.

Application Deadline: 23 Jan 2021

Company Information:
∎ 24 Dec 2020
∎ Sheraton Dhaka
∎ Address : 44, Kemal Ataturk Avenue, Banani, Dhaka 1213
∎ Business : A worldwide chain Five Star Hotel operated under Marriott International Inc.

Category: Hospitality/ Travel/ Tourism