Job Description
Title: Sr. Executive (Reservation & Ticketing)
Company Name: Mount 2 Ocean Travel & Tourism Ltd.
Vacancy: 02
Age: 18 to 45 years
Location: Dhaka (Ramna)
Minimum Salary: Negotiable
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service
Published: 27 Aug 2024
Education:
∎ HSC
Requirements:
Additional Requirements:
∎ Age 18 to 45 years
Responsibilities & Context:
∎ Airline Ticketing & reservation: Creating PNR,
∎ Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus),
∎ Fare computation, Product knowledge, Customer Service,
∎ Processes cancellations and modifications of reservations.
∎ Sell Tickets and Reservations.
∎ Market Visit, client hunt, creating market opportunity.
∎ Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
∎ Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
∎ Relationship Maintain with Airlines & GDS personnel.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts, and consolidators
∎ Manage Daily Official works.
∎ Making invoices & maintaining ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ All other duties as directed by the Management.
∎ Airline Ticketing & reservation: Creating PNR,
∎ Issuing and Reissuing Tickets using GDS (Travelport, Saber & Amadeus),
∎ Fare computation, Product knowledge, Customer Service,
∎ Processes cancellations and modifications of reservations.
∎ Sell Tickets and Reservations.
∎ Market Visit, client hunt, creating market opportunity.
∎ Monitor & follow-up the individual, monthly, quarterly and yearly sales target.
∎ Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.
∎ Relationship Maintain with Airlines & GDS personnel.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Monitor market fares versus air add-on charts and recommend changes as necessary from published fares, group fares, fare sales, web, low-cost carriers, airline contracts, and consolidators
∎ Manage Daily Official works.
∎ Making invoices & maintaining ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ All other duties as directed by the Management.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Ramna)
Company Information:
∎ Mount 2 Ocean Travel & Tourism Ltd.
∎ Mazbha Uddin Plaza (3rd Floor) 91-Siddeshowri New Circular Road Ramna Dhaka-1217
∎ www.mount2ocean.com
∎ Visa Assistance, Worldwide Hotel Reservation, Air Ticketing, Corporate Event Management, River Cruise, Inbound & Outbound Tour Package, MICE Support. We are Approved Travel Agent of Ministry of Civil Aviation and Tourism, Accredited Agent International Air Transport Association (IATA), Member of Association of Travel Agent of Bangladesh (ATAB), Pacific Asia Association of Travel Agent (PATA), Japan Association of Travel Agent (JATA)
Address::
∎ Mazbha Uddin Plaza (3rd Floor) 91-Siddeshowri New Circular Road Ramna Dhaka-1217
∎ www.mount2ocean.com
∎ Visa Assistance, Worldwide Hotel Reservation, Air Ticketing, Corporate Event Management, River Cruise, Inbound & Outbound Tour Package, MICE Support. We are Approved Travel Agent of Ministry of Civil Aviation and Tourism, Accredited Agent International Air Transport Association (IATA), Member of Association of Travel Agent of Bangladesh (ATAB), Pacific Asia Association of Travel Agent (PATA), Japan Association of Travel Agent (JATA)
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Sep 2024
Category: Hospitality/ Travel/ Tourism
