Job Description
Title: Software Support Engineer with Quality Control (QC)
Company Name: Cubix Technology
Vacancy: 3
Age: Na
Job Location: Dhaka (Banasree)
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup
- Freshers are also encouraged to apply.
Published: 2025-01-23
Application Deadline: 2025-01-31
Education: - Bachelor’s Degree in Computer Science, IT, or a related field
Requirements: - 1 to 3 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup
- Freshers are also encouraged to apply.
Skills Required: Software Engineering
Additional Requirements: Required Skills and Qualifications:
- Strong troubleshooting and problem-solving skills.
- Knowledge of software testing methodologies and tools.
- Familiarity with database management systems and query languages (e.g., SQL).
- Experience with version control systems (e.g., Git).
- Excellent communication skills, both written and verbal.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
- Prior experience in software support or quality assurance roles.
Responsibilities & Context: About Us: Cubix Technology is a leading provider of IT solutions, dedicated to delivering high-quality software and technology services. We prioritize customer satisfaction, operational excellence, and innovation in all our projects.
Job Description: We are looking for a proactive Software Support Engineer with Quality Control (QC) expertise to join our team. This dual-role position combines technical troubleshooting with rigorous software testing to ensure our products and services exceed client expectations.
Key Responsibilities:
- Provide technical support to clients, resolving software-related issues efficiently.
- Collaborate with the development team to identify and address bugs and system improvements.
- Conduct functional, regression, and performance testing of software applications.
- Develop and execute test cases, scenarios, and scripts based on project requirements.
- Document and report defects, enhancement requests, and technical resolutions.
- Maintain a thorough understanding of our software products to assist users effectively.
- Prepare and update user manuals, FAQs, and other support documentation.
- Act as a liaison between the client and internal teams to ensure smooth communication.
Job Other Benifits: What We Offer:
Competitive salary and benefits.
Opportunities for professional growth and certification.
A collaborative and innovative work culture.
Flexible working hours and a supportive team environment.
Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication