Software Support Engineer with Quality Control (QC)

Job Description

Title: Software Support Engineer with Quality Control (QC)

Company Name: Cubix Technology

Vacancy: 3

Age: Na

Job Location: Dhaka (Banasree)

Salary: Negotiable

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup
  • Freshers are also encouraged to apply.


Published: 2025-01-23

Application Deadline: 2025-01-31

Education:
    • Bachelor/Honors
  • Bachelor’s Degree in Computer Science, IT, or a related field


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Business-to-Business (B2B) Software and Services Startup
  • Freshers are also encouraged to apply.


Skills Required: Software Engineering

Additional Requirements:

Required Skills and Qualifications:

  • Strong troubleshooting and problem-solving skills.
  • Knowledge of software testing methodologies and tools.
  • Familiarity with database management systems and query languages (e.g., SQL).
  • Experience with version control systems (e.g., Git).
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

  • Prior experience in software support or quality assurance roles.


Responsibilities & Context:

About Us: Cubix Technology is a leading provider of IT solutions, dedicated to delivering high-quality software and technology services. We prioritize customer satisfaction, operational excellence, and innovation in all our projects.

Job Description: We are looking for a proactive Software Support Engineer with Quality Control (QC) expertise to join our team. This dual-role position combines technical troubleshooting with rigorous software testing to ensure our products and services exceed client expectations.

Key Responsibilities:

  • Provide technical support to clients, resolving software-related issues efficiently.
  • Collaborate with the development team to identify and address bugs and system improvements.
  • Conduct functional, regression, and performance testing of software applications.
  • Develop and execute test cases, scenarios, and scripts based on project requirements.
  • Document and report defects, enhancement requests, and technical resolutions.
  • Maintain a thorough understanding of our software products to assist users effectively.
  • Prepare and update user manuals, FAQs, and other support documentation.
  • Act as a liaison between the client and internal teams to ensure smooth communication.



Job Other Benifits:
    What We Offer: Competitive salary and benefits. Opportunities for professional growth and certification. A collaborative and innovative work culture. Flexible working hours and a supportive team environment.


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: IT & Telecommunication

Interested By University

University Percentage (%)
Jahangirnagar University 9.52%
Daffodil International University (DIU) 8.57%
Green University of Bangladesh 3.81%
National University 3.81%
American International University Bangladesh (AIUB) 2.86%
Bangladesh University of Business and Technology 2.86%
United International University 2.86%
University of Asia Pacific 2.86%
Varendra University 1.90%
University of Dhaka 1.90%

Interested By Age Range

Age Range Percentage (%)
20-30 79.05%
31-35 13.33%
36-40 2.86%
40+ 4.76%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 27.62%
20K-30K 44.76%
30K-40K 18.10%
40K-50K 4.76%
50K+ 4.76%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 25.71%
0.1 - 1 years 16.19%
1.1 - 3 years 30.48%
3.1 - 5 years 12.38%
5+ years 15.24%

Similar Jobs