Service Executive/Sr. Service Executive (Commercial Vehicle, Mahindra)

Job Description

Title: Service Executive/Sr. Service Executive (Commercial Vehicle, Mahindra)

Company Name: ACI Motors

Vacancy: 1

Age: 27 to 35 years

Job Location: Dhaka (Tejgaon)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Wholesale, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Electronic Equipment/Home Appliances, Group of Companies, Chemical Industries, Automobile, Paint, Toiletries

• Bachelor in Engineering (BEngg) in Automobile
• Bachelor in Engineering (BEngg) in Mechanical Engineering
• Diploma in Engineering in Automobile
• Diploma in Engineering in Mechanical Engineering

• 3 to 5 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Wholesale, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Electronic Equipment/Home Appliances, Group of Companies, Chemical Industries, Automobile, Paint, Toiletries

• Age 27 to 35 years

Job Context

ACI Motors is looking for Service Executive/Sr. Service Executive (Commercial Vehicle, Mahindra) to manage commercial vehicle service coordination and planning, provide dealer support, and monitor overall service operations with the field service team.

Major Responsibilities:

• Monitor & co-ordinate service team to ensure proper after sales service of assigned portfolio.

• Establish after sales service network as per vehicle population & ensure proper evaluation of Dealer & Authorized Service Center for further development.

• Prepare spare parts & lubricants business sales target, planning & implementing marketing activities to achieve business goal.

• Plan & ensure proper execution of service promotional activities to achieve business goal.

• Develop service Apps, Software & Dashboard for service monitoring.

• Prepare monthly service budget by communicating with FF engineers.

• Prepare monthly Dealer & Authorized service bill, KPI, FF - Expense bill process for settlement and FF Patty Cash bill as required.

• Improve Field force, Dealers & Customers satisfaction through frequent field visit.

• Prepare different report of monthly service activity & directly report to immediate supervisor.

• Provide logistics support to FF team & dealers service unit.

• Prepared warranty approval every 10 days.

• Perform any other duties assigned by the supervisor time to time.

• Provident fund,Insurance,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2