Title: Senior Project Officer (GBV Case Management Supervisor),GBV, Protection, HCMP
Company Name: BRAC
Vacancy: --
Age: Na
Job Location: Cox`s Bazar (Ukhia)
Salary: Negotiable
Experience:
Bachelors and Master’s degree in Social Science, Anthropology, Management or any releavnt subject from any UGC approved university or institute.
Knowledge:
● Have knowledge on survivor centered case management for gender-based violence
● Have good knowledge of SEA and reporting mechanism
● Patient, persuasive and have the confidence and experience needed to be taken decision timely.
● Needs to understand community dynamics through the community.
● Need enough knowledge to identify high risky case to ensure services timely
● Knowledge on basic Gender issues and GBV Core Concept and Referral pathway
Skills:
● Leadership skills and supervisory experience, including the ability to develop team performance
● Communication & Coordination Skills
● Interpersonal Skills: Empathetic and Assertive
● Problem-Solving Skills
● Familiarity with principles of monitoring & evaluation.
● Experience in writing brief narrative reports
● Able to work collaboratively with internal staff and external providers
● Must be proficient in Microsoft Office, Word and Excel
Competencies:
● Team Player, Adaptability, Compassion and Comfortable working in a fast-paced environment
● Ability to manage and coordinate with internal and external departments
● Ability to analyze and interpret data
The position will be responsible for ensuring survivor-centered case management services to survivors of gender-based violence. The supervisor will supervise and provide support to case workers and will coordinate with other sectors to ensure quality services are provided to individuals seeking GBV services.
Assess the case workers on GBV case management skills and design appropriate training topics,
Conduct trainings to case workers, volunteers and other stakeholders with pre- and post-test for evaluation and ensure GBV mainstreaming.
Closely coaching case workers for the process of capacity development in all facilities.
Ensure Supervision of the case worker by maintaining different supervision tools.
Provide accurate referrals and ensure adequate follow up of all referred cases.
Provide technical support and guidance for the overall case management process to the caseworker.
Ensure and submit monthly compile IR and Activity info report to GBVIMS.
Submit Client feedback survey after case closing.
Represent Program activities to UNHCR, Senior Management, External visitors and GBV Sub Sector.
Support and provide guidance to the Caseworker for volunteers’ recruitment process by maintaining the SOP
Perform other administrative & logistics tasks like giving work order and taking food order, materials distribution etc.
Coordinate with stakeholders including CIC and other NGO’s to enable and develop GBV programming in Camps.
Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.
• Mobile bill
• Weekly 2 holidays
• Festival Bonus
• Health & Life Insurance
• Paternity/ Maternity leave
• others as per Organisation policy.